04-01-2016, 05:54 PM
|
#1 |
Join Date: Dec 2015
Posts: 200
|
Bike is in....damaged
Well the box was mangled and the bike is damaged on both sides. Paint damaged on almost all the panels, panniers, handlebars, grips, frame guards, and pannier guards finish is damaged.
Sucks. Plus side, it fired up, sounds good, rides fine. Ryan at CSC is on the case to send out the parts that are damaged so I can swap them out. I'll post pics later. I'm on my phone. Very happy with how attentive CSC to this issue. Really the shipper is the culprit.
__________________
2016 CSC RX3 Ginger Edition Check out my blog here: https://www.facebook.com/My-CSC-Zong...0302595973417/ |
|
|
04-01-2016, 05:58 PM
|
#2 |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
|
I'm sorry to hear of your problems.
 Indeed, the shipper is responsible, and liable for all the damages.Nevertheless, I'm happy to hear the usual report of excellent customer service from CSC. 
__________________
Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience."  Mark Twain2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
|
|
|
04-01-2016, 06:29 PM
|
#4 |
|
Join Date: Dec 2015
Posts: 200
|
It was strapped down tight to the pallet. The cardboard sides were pushed in by something else and basically rubbed paint and finish off of everything it touched. The handlebars pushed through the side and damaged the bars, weight,and grip. Panniers on both sides have finish damage on both sides.
__________________
2016 CSC RX3 Ginger Edition Check out my blog here: https://www.facebook.com/My-CSC-Zong...0302595973417/ |
|
|
|
04-01-2016, 06:45 PM
|
#5 |
Join Date: Sep 2014
Location: Arvada, CO
Posts: 1,004
|
Sorry to hear that, csaddict!
I'm sure CSC will take care of you. And at least now, you can keep the damaged panels and paint them any color you like. Could turn out nice.
__________________
Red 5 standing by! 2015 CSC red RX3 with 19" front wheel, Shinko 804/805, skid plate, tall seat, 13T/45T sprockets, progressive shock, Winyoochanok windshield, GENSSI LED headlight, SW-Motech tankbag, Shorai Lithium battery 2014 Ural Patrol |
|
|
|
04-01-2016, 06:55 PM
|
#6 |
|
Join Date: Sep 2014
Location: Orange County, CA
Posts: 410
|
Sorry to hear of the shipping issues, CSaddict. I know you were looking forward to receipt of the bike. Unfortunately this is the shipper's liability, but glad to hear that CSC is making things right for you. Keep us updated!
|
|
|
|
04-01-2016, 09:18 PM
|
#7 |
|
Join Date: Dec 2015
Posts: 200
|
     
__________________
2016 CSC RX3 Ginger Edition Check out my blog here: https://www.facebook.com/My-CSC-Zong...0302595973417/ |
|
|
|
04-01-2016, 09:43 PM
|
#9 |
Join Date: May 2006
Location: Yuma, Arizona
Posts: 9,035
|
I was wondering if they dropped the darn thing...a few times!
__________________
"They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard |
|
|
|
04-01-2016, 09:45 PM
|
#10 | |
|
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
|
Quote:
__________________
Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
|
|
|
|
04-01-2016, 09:48 PM
|
#11 |
Join Date: Jun 2015
Location: Las Vegas
Posts: 158
|
Sorry, but their "Custom Wood Crate" sucks.
But then again, that damage only looks like a good Saturday in the woods. This is a "Custom Wooden Crate" that I just made to ship something across country, for a trade show booth for one of my clients. |
|
|
|
04-01-2016, 09:58 PM
|
#12 |
Join Date: Feb 2016
Location: George West, Texas
Posts: 4,097
|
I mean , good grief, talk about your free shipping (thanks to trucking company). That's a good way to go broke.
__________________
***************************************** 2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE 2017 Suzuki V Strom 650 XT "We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
|
|
|
|
04-01-2016, 10:52 PM
|
#13 | |
|
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
|
Quote:
In all fairness, this is the first time I have heard of an RX3 being damaged inside the CSC shipping crate. Obviously, the crate was mishandled. I don't blame the owner for being disappointed with the damage to his new motorcycle. Personally, I want to make all the dents and scratches on a new motorcycle myself, and not have the shipping company do it for me.
__________________
Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
|
|
|
|
04-01-2016, 11:15 PM
|
#14 |
Join Date: May 2007
Location: Warshington
Posts: 928
|
That sucks CSaddict. Breaking in the paint is the owners responsibility , not the shipping co. Anyway I'm sure when CSC takes care of you, you will have a great looking bike to be happy with. rj
__________________
Live Zong, and Prosper |
|
|
|
04-02-2016, 01:20 AM
|
#15 |
|
Join Date: Dec 2015
Posts: 57
|
That sucks
I'm sorry that it came damaged |
|
|
|
|
|
 |
|
|
Linear Mode
