new TBR7 missing a lot

Countrytour · 06-07-2021, 04:38 PM

recently order and just had my new tbr7 delivered. The shipping crate was damaged on arrival but no damage beyond scratches that I could see. Now that I have opened everything i realize I'm missing everything to put it together. I'm missing the handle bar caps, kick stand, battery, rear rack, assembly hardware, brake and shift leavers. i ordered this through amazon, the seller was moto pro. I have emailed them waiting on a replay (just did this today). My question is what else am I missing? thanks in advance for everyone's help.

stewbrash · 06-07-2021, 09:21 PM

I just received a Bashan recently and all the items you describe were in a separate box, included within the crate. Was the cardboard damaged enough somewhere that someone was able to steal it, if not. they just plum forgot to pack it when they (Taotao) put the crate together. The non-signed MCO was also in my box too. Best of Luck finding it! Also, I'm pretty sure the Amazon company is Powersportsmax.

Countrytour · 06-08-2021, 05:05 AM

Quote:

Originally Posted by stewbrash

I just received a Bashan recently and all the items you describe were in a separate box, included within the crate. Was the cardboard damaged enough somewhere that someone was able to steal it, if not. they just plum forgot to pack it when they (Taotao) put the crate together. The non-signed MCO was also in my box too. Best of Luck finding it! Also, I'm pretty sure the Amazon company is Prosportsmax.

I checked, that is the name on the MSO. I don't think someone stole it purposely, the back half of the wood on the bottom was missing, anything sitting on it would be gone. Good to know I'm looking for a box of stuff though

TxTaoRider · 06-08-2021, 05:46 AM

It's been awhile, but my battery came installed in th battery holder,but not connected (it was a sealed battery). The brake arm and misc hardware were in a separate box, and so was the handgaurd stuff.

DSM · 06-08-2021, 09:01 AM

Wow! I guess I got lucky. Mine was only missing the rear brake clevis, front brake hose retainer and a few bolts.

jmich · 06-08-2021, 05:11 PM

Mine was missing the rear brake clevis as well. Also came with two right front blinker mounts. My daughter's db10 was missing the rear shock bolt.

Countrytour · 06-10-2021, 12:43 PM

update: company said they would send me mirrors, a battery, and some bolts, also $170 to buy what im missing. Went on taotaopartsdirect.com and the parts I'm missing total $350 plus tax and shipping. To get this thing running i will need: Foot brake lever, shift lever, kick stand, handle bar caps, front wheel spacer.

Are there any parts that will work off another bike?

nothing like spending $2k and getting the shaft!

Big Bird · 06-10-2021, 02:02 PM

Quote:

Originally Posted by Countrytour

update: company said they would send me mirrors, a battery, and some bolts, also $170 to buy what im missing. Went on taotaopartsdirect.com and the parts I'm missing total $350 plus tax and shipping. To get this thing running i will need: Foot brake lever, shift lever, kick stand, handle bar caps, front wheel spacer.

Are there any parts that will work off another bike?

nothing like spending $2k and getting the shaft!

I would contact amazon and tell them you want a refund if motopro(powersportsmax) won't make it good on their end. You shouldn't have to come out of pocket on a new purchase especially if you paid a premium going through amazon.

Bruces · 06-10-2021, 02:04 PM

Send it back !

Countrytour · 06-10-2021, 04:35 PM

Quote:

Originally Posted by Bruces

Send it back !

on the amazon purchase page it says no refunds. I will still try this, I was just giving the seller the opportunity to make it right first before blasting them on this forum and calling amazon.

Bruces · 06-10-2021, 04:55 PM

Hopefully you paid by credit card ,they will help more than anybody .Also ,just ask for an exchange if they won’t give you a refund ,dirty sellers hiding by tricks is not good for anybody ,sounds like one of Manny’s companies is selling on Amazon now .

alex_in_az · 06-10-2021, 05:03 PM

Quote:

Originally Posted by Countrytour

update: company said they would send me mirrors, a battery, and some bolts, also $170 to buy what im missing. Went on taotaopartsdirect.com and the parts I'm missing total $350 plus tax and shipping. To get this thing running i will need: Foot brake lever, shift lever, kick stand, handle bar caps, front wheel spacer.

Are there any parts that will work off another bike?

nothing like spending $2k and getting the shaft!

that's some major bullshit right there, this is why I had txpowersports assemble mine before shipping

DSM · 06-11-2021, 09:57 AM

The line of BS I am getting from the seller is “those parts are on back order”.
Meanwhile, I made the missing pieces.

I also bought through amazon thinking they would have by back. Leaving negative feedback is all the satisfaction you’ll get.

JohnC · 06-11-2021, 02:57 PM

I didn't buy my Brozz through Amazon, and maybe I missed it, but I don't understand why you are not working through Amazon? They might say no refund. But they certainly don't say, cross your fingers and hope you get all the parts.

Anyway, good luck, sounds like a major stress creator.

John

PR_D · 06-11-2021, 03:39 PM

^^^ Stewbrash is absolutely correct. Moto Pro IS PowerSportsMax. They have their own website. https://www.motopartsmax.com/ . Check out the address. They are the same.

06-07-2021, 04:38 PM	#1
Countrytour Join Date: Jun 2021 Posts: 20	new TBR7 missing a lot recently order and just had my new tbr7 delivered. The shipping crate was damaged on arrival but no damage beyond scratches that I could see. Now that I have opened everything i realize I'm missing everything to put it together. I'm missing the handle bar caps, kick stand, battery, rear rack, assembly hardware, brake and shift leavers. i ordered this through amazon, the seller was moto pro. I have emailed them waiting on a replay (just did this today). My question is what else am I missing? thanks in advance for everyone's help. Last edited by Countrytour; 06-07-2021 at 05:33 PM.
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06-07-2021, 09:21 PM	#2
stewbrash Join Date: Oct 2016 Posts: 405	I just received a Bashan recently and all the items you describe were in a separate box, included within the crate. Was the cardboard damaged enough somewhere that someone was able to steal it, if not. they just plum forgot to pack it when they (Taotao) put the crate together. The non-signed MCO was also in my box too. Best of Luck finding it! Also, I'm pretty sure the Amazon company is Powersportsmax. Last edited by stewbrash; 06-10-2021 at 01:20 PM.
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06-08-2021, 05:46 AM	#4
TxTaoRider Join Date: Oct 2020 Location: Flower Mound Texas Posts: 904	It's been awhile, but my battery came installed in th battery holder,but not connected (it was a sealed battery). The brake arm and misc hardware were in a separate box, and so was the handgaurd stuff. __________________ 2021 Tao Tbr7 - "Lucille" Mods so far- Brozz swingarm, 21" front rim (Bridgestone Tw302 rear/Dunlop D606 front tires), Digital gauge cluster, pz30b pumper carb, after market hand guards, aftermarket brake and clutch levers, round fold away mirrors, Fly handlebars shortened slightly, 13t front sprocket 2009 Q-link Legacy 250 1982 Suzuki GS1100ES - "Jolene"
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06-11-2021, 03:39 PM	#15
PR_D Join Date: Jan 2021 Location: Upper Left, Texas Posts: 14	^^^ Stewbrash is absolutely correct. Moto Pro IS PowerSportsMax. They have their own website. https://www.motopartsmax.com/ . Check out the address. They are the same. __________________ 2018 Bashan BSR 250 2021 TK200GK-8 (SOLD) Last edited by PR_D; 06-11-2021 at 03:41 PM. Reason: Link
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06-08-2021, 09:01 AM	#5
DSM Join Date: May 2021 Posts: 40	Wow! I guess I got lucky. Mine was only missing the rear brake clevis, front brake hose retainer and a few bolts.
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06-08-2021, 05:11 PM	#6
jmich Join Date: May 2021 Posts: 19	Mine was missing the rear brake clevis as well. Also came with two right front blinker mounts. My daughter's db10 was missing the rear shock bolt.
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06-10-2021, 12:43 PM	#7
Countrytour Join Date: Jun 2021 Posts: 20	update: company said they would send me mirrors, a battery, and some bolts, also $170 to buy what im missing. Went on taotaopartsdirect.com and the parts I'm missing total $350 plus tax and shipping. To get this thing running i will need: Foot brake lever, shift lever, kick stand, handle bar caps, front wheel spacer. Are there any parts that will work off another bike? nothing like spending $2k and getting the shaft!
	0

06-10-2021, 02:04 PM	#9
Bruces Join Date: May 2018 Posts: 1,588	Send it back !
	1

06-10-2021, 04:55 PM	#11
Bruces Join Date: May 2018 Posts: 1,588	Hopefully you paid by credit card ,they will help more than anybody .Also ,just ask for an exchange if they won’t give you a refund ,dirty sellers hiding by tricks is not good for anybody ,sounds like one of Manny’s companies is selling on Amazon now .
	0

06-11-2021, 09:57 AM	#13
DSM Join Date: May 2021 Posts: 40	The line of BS I am getting from the seller is “those parts are on back order”. Meanwhile, I made the missing pieces. I also bought through amazon thinking they would have by back. Leaving negative feedback is all the satisfaction you’ll get.
	0

06-11-2021, 02:57 PM	#14
JohnC Join Date: Oct 2020 Location: Southeast Michigan Posts: 100	I didn't buy my Brozz through Amazon, and maybe I missed it, but I don't understand why you are not working through Amazon? They might say no refund. But they certainly don't say, cross your fingers and hope you get all the parts. Anyway, good luck, sounds like a major stress creator. John
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