Various scratches and what not - Uncrating Hawk 250 - Page 4

The_DJ_Remixer · 05-06-2019, 09:44 AM

UPS Freight uses a 3rd party company regarding claims. Guy came out this morning and took more photos and what not. Noted the damage to the shipping metal frame and damage to the bike. Now waiting for the next step.

Ski_rush · 05-06-2019, 12:01 PM

Quote:

Originally Posted by The_DJ_Remixer

UPS Freight uses a 3rd party company regarding claims. Guy came out this morning and took more photos and what not. Noted the damage to the shipping metal frame and damage to the bike. Now waiting for the next step.

That sounds like progress. If the evidence is obvious in the pictures, then one would think you'd have a pretty open and shut case here. Everyone wants to save their own hide and money, so I'm sure all three companies involved (the original dealer, UPS, the the 3rd party shipper) will point fingers at each other some more. It'll be frustrating to wait for the result, but let's hope someone ponies up to reimburse you.

If they came out to take pictures, then that's going to be hard to debate whether there was shipping damage...the question is when did it occur and by whom?

The_DJ_Remixer · 05-06-2019, 04:27 PM

So the 3rd party company who came and inspected the shipping crate and bike this morning, sided with me regarding the damages. He noted that the damage to the bike reflects the damage on the metal shipping frame. So now that step is complete. Progress

dpl096 · 05-06-2019, 09:05 PM

Great news! I hope its your first step towards acceptable compensation.

Megadan · 05-06-2019, 09:28 PM

That is great to hear. Hopefully now you will get some sort of resolution in your favor.

The_DJ_Remixer · 05-14-2019, 02:17 PM

So I finally got a hold of Sunny at tx power sports/my scooter and atv. Hes mad at me for filing a claim with UPS. He wanted me to pack the bike back up and send it back to him after how many weeks. The bikes in my name/title already...not cool.

So hes worried that UPS will drop him...sounds like many folks filed claims already. perhaps some damage was done before UPS shipped this bike.

Then he said, oh I see what youre doing, youre gonna get a check and try to double dip. In my head Im like, who thinks like this? I just want the parts to fix the bike. Obviously cant return the frame or swap it out cause of the vin numbers.

I shouldve never accepted the damn bike w the cardboard all messed up like it was dropped (cause it was dropped)....sigh

Megadan · 05-14-2019, 04:56 PM

Quote:

Originally Posted by The_DJ_Remixer

So I finally got a hold of Sunny at tx power sports/my scooter and atv. Hes mad at me for filing a claim with UPS. He wanted me to pack the bike back up and send it back to him after how many weeks. The bikes in my name/title already...not cool.

So hes worried that UPS will drop him...sounds like many folks filed claims already. perhaps some damage was done before UPS shipped this bike.

Then he said, oh I see what youre doing, youre gonna get a check and try to double dip. In my head Im like, who thinks like this? I just want the parts to fix the bike. Obviously cant return the frame or swap it out cause of the vin numbers.

I shouldve never accepted the damn bike w the cardboard all messed up like it was dropped (cause it was dropped)....sigh

That right there is why I refuse to deal with them. They act like everybody that has a problem is a scam artist when realistically they need to look in the mirror. They use social engineering tactics to try and weasel their way out of warranty and repair costs and try to play at stall tactics so the time for warranty coverage runs out. You are far from the first person they have accused of trying to cheat them or steal from them. They are con artists with a business license.

I am personally glad that you filed a claim. I hope they lose every penny of profit they made.

You are correct on one thing though, and it is something I advise to everybody. Do not sign for delivery if there is any damage to the crate or until you have a chance to inspect the bike first. Most delivery guys will even help you to speed up the process. When I got my current Hawk there was a big hole in the cardboard that looked like a Forklift had hit it, and the SAIA driver helped me cut the straps to lift the cardboard off and look the bike over. Thankfully, my bike was unharmed, but it only took an extra 5 minutes.

2LZ · 05-14-2019, 05:27 PM

Manny strikes again. Hold his feet to the fire.

dpl096 · 05-14-2019, 08:45 PM

[QUOTE=The_DJ_Remixer;309057

Then he said, oh I see what youre doing, youre gonna get a check and try to double dip. In my head Im like, who thinks like this? [/QUOTE]

Degenerate con artists and snake in the grass liars think all people behave and think like they do. I agree with the others. Stick to your guns and hold this guy accountable to the best of your ability

OneLeggedRider · 05-14-2019, 09:24 PM

Just looking at the cardboard isn't enough. My Hawk had scratches on the lower right fork and the bar that secures the tank plastic was bent back almost 2" on the left side. But the cardboard wasn't damaged at all.

I'm also wondering if Sunny and Manny aren't one in the same person. I was considering buying a TBR7 for my cousin a couple months back and "Sunny" has been emailing me (3 times so far) with discounts and special offers on the bike because I'm a valued return customer. The funny thing is I never contacted him, just looked at the bike on the website so it must be the tracking cookies. The last offer was $75 off, if he makes it $100 I may have to take him up on it lol.

Ski_rush · 05-14-2019, 10:38 PM

Dealing with this guy, Sunny or Manny, is a frustrating experience. I feel for you. But, if the 3rd party shipper sided with you, we are crossing our fingers and hoping you get some refund and that UPS drops Manny. If he’s worried about losing their account, then as the previous poster commented, he must get a lot of claims against him.

And, as stated below, looking over the cardboard isn’t enough. My delivery guy didn’t care about waiting a few minutes to let me open the crate. He even helped a little. Perhaps it’s out of curiosity about what’s in this big box. This second driver that I had was pretty cool. However, for my first bike I picked up the crate at the terminal and man...after dealing with those guys it doesn’t surprise me that things are damaged.

One question that I have is how can anyone prove when the damaged occurred? Was the damage there when it was first shipped from China? Did it occur when in the hands of UPS? Or, was it the 3rd party shipper’s fault. I see a lot of blaming the other guy going on. I’m not sure how it can be proved that the damage occurred when it was with this person.

Either way, you shouldn’t be out all that money with nothing to show for it but a pile of parts. You’re due a refund or exchange.

Things would be easier too if “Manny” was more genuine and honest. But, he just isn’t. And, that complicates things and makes things worse because you end up getting even more mad at the guy.

The_DJ_Remixer · 05-16-2019, 12:15 PM

Hey all,

Can someone link me to the thread about where I have to grind the front sprocket cover to get it to fit back on after installing x chain and sprockets? I can not get mine back on, no matter what I do.

Thanks!

timcosby · 05-16-2019, 07:41 PM

Quote:

Originally Posted by The_DJ_Remixer

Hey all,

Can someone link me to the thread about where I have to grind the front sprocket cover to get it to fit back on after installing x chain and sprockets? I can not get mine back on, no matter what I do.

Thanks!

there is one spot that it will go back on but you gotta find it! jiggle jiggle

The_DJ_Remixer · 05-16-2019, 07:49 PM

It would not go in no matter what I did. I cut a small V in the front center near where the front of the sprocket and chain are the closest, and it went on perfect after that. I read a thread with a picture some weeks back about people who have done it. I just wanted the link to double check and make sure it was the right spot.

The_DJ_Remixer · 07-03-2019, 10:45 PM

Well a little update. UPS fucked me, and dude in Texas fucked me. So fuck both of them. The bikes been running good. Although I blew the main fuse the other day...dunno whats up with that. Hope you all have a good 4th!

05-06-2019, 09:05 PM	#49
dpl096 Join Date: Sep 2015 Location: East Central Hellinois Posts: 1,344	Great news! I hope its your first step towards acceptable compensation. __________________ ************************************************ * " Time you enjoy wasting, is not wasted." - John Lennon “I predict future happiness for Americans, if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.” ― Thomas Jefferson "If you don't know where you're going any road will take you there" ....George Harrison song
	0

05-06-2019, 09:28 PM	#50
Megadan Join Date: Apr 2017 Location: Omaha, NE Posts: 8,044	That is great to hear. Hopefully now you will get some sort of resolution in your favor. __________________ Hawk Information and Resource guide: http://www.chinariders.net/showthread.php?t=20331 2018 Hawk 250 - Full Mod list here. http://www.chinariders.net/showpost....62&postcount=1 2024 Royal Enfield Shotgun 650 https://chinariders.net/showthread.php?t=34124
	0

05-14-2019, 05:27 PM	#53
2LZ Join Date: Mar 2010 Location: Volcano, Ca Posts: 7,101	Manny strikes again. Hold his feet to the fire. __________________ "Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350
	2

05-14-2019, 08:45 PM	#54
dpl096 Join Date: Sep 2015 Location: East Central Hellinois Posts: 1,344	[QUOTE=The_DJ_Remixer;309057 Then he said, oh I see what youre doing, youre gonna get a check and try to double dip. In my head Im like, who thinks like this? [/QUOTE] Degenerate con artists and snake in the grass liars think all people behave and think like they do. I agree with the others. Stick to your guns and hold this guy accountable to the best of your ability __________________ ************************************************ * " Time you enjoy wasting, is not wasted." - John Lennon “I predict future happiness for Americans, if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.” ― Thomas Jefferson "If you don't know where you're going any road will take you there" ....George Harrison song
	0

05-14-2019, 10:38 PM	#56
Ski_rush Join Date: Feb 2017 Posts: 449	Dealing with this guy, Sunny or Manny, is a frustrating experience. I feel for you. But, if the 3rd party shipper sided with you, we are crossing our fingers and hoping you get some refund and that UPS drops Manny. If he’s worried about losing their account, then as the previous poster commented, he must get a lot of claims against him. And, as stated below, looking over the cardboard isn’t enough. My delivery guy didn’t care about waiting a few minutes to let me open the crate. He even helped a little. Perhaps it’s out of curiosity about what’s in this big box. This second driver that I had was pretty cool. However, for my first bike I picked up the crate at the terminal and man...after dealing with those guys it doesn’t surprise me that things are damaged. One question that I have is how can anyone prove when the damaged occurred? Was the damage there when it was first shipped from China? Did it occur when in the hands of UPS? Or, was it the 3rd party shipper’s fault. I see a lot of blaming the other guy going on. I’m not sure how it can be proved that the damage occurred when it was with this person. Either way, you shouldn’t be out all that money with nothing to show for it but a pile of parts. You’re due a refund or exchange. Things would be easier too if “Manny” was more genuine and honest. But, he just isn’t. And, that complicates things and makes things worse because you end up getting even more mad at the guy. Last edited by Ski_rush; 05-15-2019 at 08:58 AM.
	2

05-06-2019, 09:44 AM	#46
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	UPS Freight uses a 3rd party company regarding claims. Guy came out this morning and took more photos and what not. Noted the damage to the shipping metal frame and damage to the bike. Now waiting for the next step.
	1

05-06-2019, 04:27 PM	#48
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	So the 3rd party company who came and inspected the shipping crate and bike this morning, sided with me regarding the damages. He noted that the damage to the bike reflects the damage on the metal shipping frame. So now that step is complete. Progress
	5

05-14-2019, 02:17 PM	#51
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	So I finally got a hold of Sunny at tx power sports/my scooter and atv. Hes mad at me for filing a claim with UPS. He wanted me to pack the bike back up and send it back to him after how many weeks. The bikes in my name/title already...not cool. So hes worried that UPS will drop him...sounds like many folks filed claims already. perhaps some damage was done before UPS shipped this bike. Then he said, oh I see what youre doing, youre gonna get a check and try to double dip. In my head Im like, who thinks like this? I just want the parts to fix the bike. Obviously cant return the frame or swap it out cause of the vin numbers. I shouldve never accepted the damn bike w the cardboard all messed up like it was dropped (cause it was dropped)....sigh
	2

05-14-2019, 09:24 PM	#55
OneLeggedRider Join Date: Nov 2018 Location: Stockport, Oh. Posts: 1,442	Just looking at the cardboard isn't enough. My Hawk had scratches on the lower right fork and the bar that secures the tank plastic was bent back almost 2" on the left side. But the cardboard wasn't damaged at all. I'm also wondering if Sunny and Manny aren't one in the same person. I was considering buying a TBR7 for my cousin a couple months back and "Sunny" has been emailing me (3 times so far) with discounts and special offers on the bike because I'm a valued return customer. The funny thing is I never contacted him, just looked at the bike on the website so it must be the tracking cookies. The last offer was $75 off, if he makes it $100 I may have to take him up on it lol.
	1

05-16-2019, 12:15 PM	#57
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	Hey all, Can someone link me to the thread about where I have to grind the front sprocket cover to get it to fit back on after installing x chain and sprockets? I can not get mine back on, no matter what I do. Thanks!
	0

05-16-2019, 07:49 PM	#59
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	It would not go in no matter what I did. I cut a small V in the front center near where the front of the sprocket and chain are the closest, and it went on perfect after that. I read a thread with a picture some weeks back about people who have done it. I just wanted the link to double check and make sure it was the right spot.
	0

07-03-2019, 10:45 PM	#60
The_DJ_Remixer Join Date: Apr 2019 Location: South of Pittsburgh PA Posts: 69	Well a little update. UPS fucked me, and dude in Texas fucked me. So fuck both of them. The bikes been running good. Although I blew the main fuse the other day...dunno whats up with that. Hope you all have a good 4th!
	0