Still No MCO or Bill of Sale after 6 weeks...Help.

mthaight · 06-17-2020, 03:22 PM

Hi everyone.

I'm mostly looking for suggestions. I've had a TBR7 for almost 6 weeks now but have still not received the MCO and Bill of Sale.

I've emailed them and they responded that it has been processed and I should receive it within a few days - but that was two weeks ago and I still haven't seen the papers.

Is this a normal length of time or should I be concerned?

Thanks for any and all help and I look forward to being part of this community.

crabjoe · 06-17-2020, 07:37 PM

I bought a scooter from Motobuy and it's been about 6 weeks here too.. And same.. no MCO/MSO. Bill of Sale, from my understanding is just the print out of the online order or the email of the order confirmation.

mthaight · 06-17-2020, 10:43 PM

That sucks for you too. It's just frustrating having this brand new bike just sitting in my garage for almost 6 weeks now.

I've already removed every bolt and added locktite, repainted it, worked on the carb, and am now ready to be on the road.

lee47512 · 09-10-2020, 08:32 PM

If it is motobuys do a bbb complaint they gave me the run around till I did then I got my mco about three days after.

culcune · 10-01-2020, 12:50 AM

There are a few dealers which seem to have issues getting the MCOs to their customers--Motobuys is one of them.

GonzoX · 07-07-2023, 11:35 PM

Waited for several weeks for Motobuys to send me mine. I left them webmail and got it straight away. It seemed like they would not have sent it had I not got in touch with them to tell them I got the bike and signed for it.

I ordered my bike on 2Jun.
Got my bike on 16Jun (paid for assembly).
Asked about my MCO and they finally sent me a tracking number 29Jun2023.

Even now their web page tracking says my order is partially shipped. Whatever that means.

buzz · 07-09-2023, 09:30 PM

Wow you should have got by now, mine came 2 weeks after getting bike. And this was a Manny dealership,keep on their -ss until you get it. Good luck,where did you buy it from?

06-17-2020, 03:22 PM	#1
mthaight Join Date: Apr 2020 Location: Utah Posts: 3	Still No MCO or Bill of Sale after 6 weeks...Help. Hi everyone. I'm mostly looking for suggestions. I've had a TBR7 for almost 6 weeks now but have still not received the MCO and Bill of Sale. I've emailed them and they responded that it has been processed and I should receive it within a few days - but that was two weeks ago and I still haven't seen the papers. Is this a normal length of time or should I be concerned? Thanks for any and all help and I look forward to being part of this community. __________________ 2020 Tao Tao TBR7 2007 Sierra 200 (Sold)
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06-17-2020, 10:43 PM	#3
mthaight Join Date: Apr 2020 Location: Utah Posts: 3	That sucks for you too. It's just frustrating having this brand new bike just sitting in my garage for almost 6 weeks now. I've already removed every bolt and added locktite, repainted it, worked on the carb, and am now ready to be on the road. __________________ 2020 Tao Tao TBR7 2007 Sierra 200 (Sold)
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09-10-2020, 08:32 PM	#4
lee47512 Join Date: Jun 2014 Location: Bicknell Indiana Posts: 120	If it is motobuys. If it is motobuys do a bbb complaint they gave me the run around till I did then I got my mco about three days after. __________________ Lee 2014 powermax 150. 2015 Hawk 250. Poop happens
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10-01-2020, 12:50 AM	#5
culcune Join Date: May 2006 Location: Yuma, Arizona Posts: 9,056	There are a few dealers which seem to have issues getting the MCOs to their customers--Motobuys is one of them. __________________ "They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard
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06-17-2020, 07:37 PM	#2
crabjoe Join Date: May 2020 Location: Ceciltucky Posts: 188	I bought a scooter from Motobuy and it's been about 6 weeks here too.. And same.. no MCO/MSO. Bill of Sale, from my understanding is just the print out of the online order or the email of the order confirmation.
	0

07-07-2023, 11:35 PM	#6
GonzoX Join Date: Mar 2012 Location: Copperas Cove, TX Posts: 49	Waited for several weeks for Motobuys to send me mine. I left them webmail and got it straight away. It seemed like they would not have sent it had I not got in touch with them to tell them I got the bike and signed for it. I ordered my bike on 2Jun. Got my bike on 16Jun (paid for assembly). Asked about my MCO and they finally sent me a tracking number 29Jun2023. Even now their web page tracking says my order is partially shipped. Whatever that means.
	0

07-09-2023, 09:30 PM	#7
buzz Join Date: Dec 2020 Location: Dayton Pa. Posts: 953	Wow you should have got by now, mine came 2 weeks after getting bike. And this was a Manny dealership,keep on their -ss until you get it. Good luck,where did you buy it from?
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