11-01-2022, 03:13 PM
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#4 | |
Join Date: May 2006
Location: Yuma, Arizona
Posts: 9,056
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"They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard |
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11-28-2022, 02:01 PM
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#8 |
Join Date: Nov 2022
Location: Pennsyltuckey
Posts: 311
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My experience hasn't been very good so far. I ordered a Templar 250 on 11/26 during their Black Friday weekend sale. The price was $1469.99. On Cyber Monday 11/28 they lowered the price to 1399.99. I called them to ask if they would credit me the difference or cancel my order so I could reorder and was told that they wouldn't cancel or credit the difference under any circumstance.
My second complaint with them is that they know absolutely nothing about their products. Before ordering I called to ask some basic questions and all they could do was refer me to their website. They had nothing to offer. Hopefully my experience gets better going forward. |
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11-28-2022, 03:52 PM
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#9 |
Join Date: Nov 2022
Location: Dallas TX
Posts: 612
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Unfortunately they posted their terms, when I clicked it, they said the terms for cancellation are within an hour of purchase. And something about after its shipped you have to pay the freight costs from and then back to along with a restocking fee. That gives them leeway in the disputes.
If I go to Best Buy for example I couldn't find any terms of sales on their website under its own section. Also the sales people there are paid minimum wage and don't know much about what they sell. Same when I go to Lowes Garden center, I asked a few basic plants questions and the lady in the center looked at me and said she doesn't know anything they just tell her to put stuff out.
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2022 1/2 Templar X 250 - 6 gear model - 13 Front / 40 Rear Sprockets - #42 / #120 Jets - 1mm thick nitrile O-ring needle shim (removed) - Kenda K761 Dual Sport Tires - Sedona Standard Thickness Inner Tubes - Stock OEM battery, carburetor, spark plug still going strong - https://youtu.be/dhAYEKH-jFQ |
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11-28-2022, 08:23 PM
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#10 |
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Join Date: Nov 2022
Location: Pennsyltuckey
Posts: 311
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If they had shipped it or even pulled it for shipping I would understand completely. Being a holiday weekend they did nothing with my order aside from billing my CC. The bike is still sitting in the warehouse tonight. I agree that they are within their legal rights to refuse to offer me anything in this case but it would have been appreciated and I would have written them a glowing review if the rest of the process went okay.
It's okay, their profit margin must be small and I didn't expect a full service experience. That was something my parents had and it disappeared during my lifetime. We live in a self-service world now and it's all we can afford. Us working class peasants anyway. I'm not gonna give PSM a bad review, I just might not give them that great review that I would have. |
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11-28-2022, 08:56 PM
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#11 | |
Join Date: Sep 2022
Location: Ohio Valley
Posts: 745
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12-01-2022, 09:45 PM
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#12 | |
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Join Date: Nov 2022
Location: Pennsyltuckey
Posts: 311
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12-02-2022, 05:47 AM
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#13 | |
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Join Date: Sep 2022
Location: Ohio Valley
Posts: 745
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I am a happy camper at the moment. I am getting a better bike than my old GY-5 for only two hundred bucks more than I paid in 2008! With a nice warranty. My son-in-law and I will be putting it together, which is actually a great thing for all of the reasons you guys mention on the forum. I already purchased the 17 tooth front sprocket and will pick up the other stuff I need gradually over the coming months until its paid and on its way. |
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12-02-2022, 09:01 AM
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#14 | |
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Join Date: Aug 2022
Location: Maben, MS
Posts: 164
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