03-25-2017, 01:12 PM | #46 |
Join Date: Nov 2016
Location: East Pembroke, NY
Posts: 301
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THAT would scare the shit out of me. Having a guy who'll answer the phone and speak English has been a definite plus in comparison to ordering off of alibaba. But, Alibaba has some awesome bikes on there that we just can't get here. Trouble wit those are the EPA regulations....think getting plates on a Hawk is a gamble? Try it with a bike straight off the boat LoL
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03-25-2017, 01:15 PM | #47 |
Join Date: May 2006
Location: Yuma, Arizona
Posts: 9,055
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Direct from China--probably won't happen due to EPA (I mean stopped at the port not going to happen). Alan is literally less than 2 miles from Kandi USA, the distributor. He is well schooled on filing warranty forms (from a wholesaler's point of view) for customers, as well, he does this for dealers who sell TGB scooters as Excalibur is the distributor for TGB. Not that I am implying you say he might be incompetent, but I want to point out that he is probably more schooled in this than the (most likely overwhelmed) person who fills out these things at mail-order companies like Superior or Powersportsmax. Those guys fill out their claim, and send it over to the distributor and then ignore your phone calls and emails; or try to make you feel better and answer your emails with vague replies. In other words, he has relationships with people at the company. For instance, he is not offering the Storm or the Enforcer like I told him he should because he is hesitant since he does not know anyone at the distributor. At least not yet. He wants to know if they can back up the product, even a little bit. With his ongoing relationship with Kandi, he knows that he would have little to no issues getting things resolved.
The fact that he sells few Chinabikes allows him time to deal with any potential issues that arise after sale. Again, his main line is TGB scooters, so he is not counting on moving hundreds of low-priced powersports products per month like the typical online mail order dealer would. The rest of any Chinese products he sells are to his existing dealers (some of those who might not even carry TGB scooters, but have bought Taotao, Kandi, Icebear, SSR, etc. from Excalibur for years).
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"They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard |
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03-25-2017, 02:06 PM | #48 |
Join Date: Nov 2016
Location: East Pembroke, NY
Posts: 301
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Simon, the way you've steered me towards Alan for my purchase and then based upon the way you speak about him makes me comfortable in my CB purchase decision. I really do hope my experience continues to be trouble free, but having a guy like Alan on the other end of my phone keeps my Brozz anxiety to a bare minimum LoL
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03-25-2017, 06:22 PM | #49 |
Join Date: Feb 2017
Location: Binghamton, NY
Posts: 119
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Yep, if he's half as good as you say it's worth the extra $50-$100 or whatever for the piece of mind and to maybe have an actual warranty of some sort if something does go wrong. I hope you don't ever have to find out.
I'm still Ben Franklin'in it |
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03-27-2017, 10:37 AM | #50 |
Join Date: Feb 2017
Location: Binghamton, NY
Posts: 119
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I did find a thread around here talking about a guy who bought a bike from Excalibur that had the chain tensioner mount welded in the wrong place, and the bottom line was they never fixed it...I'm not sure if it's the same Excalibur or not.
Sending good vibes your way for a PERFECT condition Brozz arriving tomorrow! At least the weather has been decent for it's trip across the country! |
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03-27-2017, 12:16 PM | #51 | |
Join Date: Nov 2016
Location: East Pembroke, NY
Posts: 301
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03-27-2017, 01:56 PM | #52 |
Join Date: Sep 2015
Location: East Central Hellinois
Posts: 1,344
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fingers crossed for a fantastic Monday!
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************************************************** *** " Time you enjoy wasting, is not wasted." - John Lennon “I predict future happiness for Americans, if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.” ― Thomas Jefferson "If you don't know where you're going any road will take you there" ....George Harrison song |
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03-27-2017, 04:46 PM | #54 |
Join Date: Mar 2017
Location: Florida
Posts: 198
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Cool ! Can't wait to see how it turns out !
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2016 Green Bashan Brozz. |
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03-27-2017, 04:56 PM | #55 |
Join Date: Nov 2016
Location: East Pembroke, NY
Posts: 301
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Shhhhhh! You hear that, Kipper?
That's the sound of our decals being peeled before they even come out of the crate Lmao! |
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03-27-2017, 05:35 PM | #56 |
Join Date: Mar 2017
Location: Florida
Posts: 198
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Yup lol
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2016 Green Bashan Brozz. |
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03-27-2017, 05:48 PM | #57 |
Join Date: Mar 2017
Location: texas
Posts: 253
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if it looks good i may try some on mine, would really like the rims black..i already have black spoke covers. looking forward to seeing how it turns out
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03-27-2017, 06:03 PM | #58 |
Join Date: Mar 2017
Location: Florida
Posts: 198
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I would love to see a pic of your spoke covers. Maybe it will help me decide between black or green
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2016 Green Bashan Brozz. |
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03-27-2017, 06:51 PM | #60 | |
Join Date: Jun 2016
Location: akwesasne, NY-13655
Posts: 2,220
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