03-18-2016, 03:03 PM | #16 |
Join Date: Oct 2015
Location: Texas
Posts: 146
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It goes both ways as CSC took my word for missing bolts and broken clutch leaver and sent them out ASAP. The only thing they really wanted to know was "Is the address we have on file your correct and current address". We had the bikes sent to a different address from our billing address that had a loading dock and forklift. They could have asked me to prove that the lever was broken during shipping and the bolts where not in the crate by making me document the entire process with pictures and written statements but they just sent them out and thanked me for my purchase of their products.
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03-18-2016, 03:11 PM | #17 |
Join Date: Oct 2015
Location: Texas
Posts: 146
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I can't remember a time before my CSC purchase of two RX3's that I have not had to struggle with dealers and manufacturer warranties and these companies do not get my repeat business nor do they care. I don't think they worry about that much as there are 131,400,000 new potential customers born worldwide every year.
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03-18-2016, 04:17 PM | #18 | |
Join Date: Oct 2015
Location: FL, GA, NC
Posts: 771
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Quote:
I thought that if the warranty details were prominently displayed, it would actually help CSC. The only problem that I know of was the case FLorange's battery failure. And if he had known about the 6 month manufacturer's battery warranty, I think he would have understood. Ironically, I will get to find out about the warranty first hand. My engine, at 3,500 miles, has developed a metal to metal tapping sound and has been grounded until the cause is known. jb
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2016 Honda CB500F......2017 Triumph Street Twin 2014 XT 250........ |
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03-18-2016, 05:13 PM | #19 | |
Join Date: May 2007
Location: Warshington
Posts: 928
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Quote:
http://www.chinariders.net/showthrea...t=15967&page=2 post #24 keep us posted on what you find out, rj
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03-18-2016, 06:09 PM | #20 | |
Join Date: Oct 2015
Location: FL, GA, NC
Posts: 771
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Quote:
Doesn't sound good...pretty sure it's not the valve settings, I just checked. The noise was apparent before the valve check. I have hearing loss, and put in earplugs to protect what is left before starting the engine. So I don't know when the noise started. I have been exchanging emails with Gerry at CSC. jb
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2016 Honda CB500F......2017 Triumph Street Twin 2014 XT 250........ |
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03-20-2016, 11:02 AM | #21 |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
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I'm sorry to hear of your engine problems. Please do keep us updated.
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Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain 2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
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03-20-2016, 01:06 PM | #22 | |
Join Date: Oct 2015
Location: FL, GA, NC
Posts: 771
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Quote:
I hope he is correct, but it doesn't sound like any loud valve clatter that I have heard before. After just putting all the removed pieces back on the RX3, I will remove the necessary parts again, and check the valves once more. Nothing would please me more if that were the problem. I perform the service and maintenance on all my bikes, but I'm not up to doing an engine disassembly on a new bike. jb
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2016 Honda CB500F......2017 Triumph Street Twin 2014 XT 250........ |
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03-20-2016, 01:15 PM | #23 |
Join Date: Feb 2016
Location: George West, Texas
Posts: 4,097
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If it is warranted, could a complete engine be removed and shipped to csc? I suppose anythings possible. Hope you find the issue, that's half the battle.
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***************************************** 2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE 2017 Suzuki V Strom 650 XT "We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
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03-20-2016, 01:18 PM | #24 | |
Join Date: Oct 2015
Location: FL, GA, NC
Posts: 771
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Quote:
jb
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2016 Honda CB500F......2017 Triumph Street Twin 2014 XT 250........ |
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