04-02-2012, 09:19 PM | #16 |
Join Date: Mar 2009
Location: Sardis, BC, Canada
Posts: 25,977
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Hound them.
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Weldangrind "I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer |
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04-02-2012, 11:24 PM | #17 |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
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If the visor is clear, you can certainly use the helmet at night, Gonzo.
Don't get too worried just yet. Sometimes it takes the dealer a few days to ship the bike. We have seen this happen before. If they don't ship the bike in a reasonable amount of time, you can certainly get a full refund of your money. Spud
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Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain 2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
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04-02-2012, 11:26 PM | #18 | |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
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Quote:
Spud
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Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain 2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
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04-03-2012, 02:16 PM | #19 |
Join Date: Mar 2012
Location: Copperas Cove, TX
Posts: 49
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OK thanks. Well its been 6 days. What really bothers me is that they arent answering my emails or even the phone. And my voicemails have not been returned.
I have half a mind to take a roadtrip up to their address in DFW to see what is going on. |
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04-03-2012, 03:36 PM | #20 | |
Join Date: Mar 2009
Location: Sardis, BC, Canada
Posts: 25,977
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Quote:
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Weldangrind "I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer |
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04-03-2012, 05:52 PM | #21 |
Join Date: Mar 2012
Location: Copperas Cove, TX
Posts: 49
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OK well they had bad weather in DFW today so I guess that's why they didnt answer the phone today. But they still didnt return my voicemail and emails from a few days ago.
Ill give them another 5 days and then call the CC. Crappy customer service should not be rewarded. I understand that shipping takes time. But it does not take six days to answer a phone call or email. |
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04-03-2012, 10:26 PM | #22 | |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
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Quote:
Spud
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Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain 2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
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04-04-2012, 01:26 AM | #23 |
Join Date: Mar 2009
Location: Sardis, BC, Canada
Posts: 25,977
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The inconsistencies in their shipping info and their lack of response will make your case if you need to stop payment. Document your attempts to get a tracking number.
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Weldangrind "I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer |
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04-05-2012, 07:16 PM | #24 |
Join Date: Mar 2012
Location: Copperas Cove, TX
Posts: 49
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Update:
Its been over a week now and a guy named Mike from Killermotorsports finally calls me and tells me that they are out of black Bobbers in CA and I had a choice of blue or silver. I chose blue but I have to say I came very close to just cancelling the order. But I decided that I wanted the bike bad enough. I just really dont understand why these companies do not have a system to check inventory. In this day and age, how hard is that to do now? He stated something about one of his female workers was new and didnt know what she was doing basically. I kind of figured that after I called her yesterday and she basically blamed the shipper for not cooperating with her. Sounded like she was playing the blame game to me. If this is any indication of what the level of service will be like after the sale then Im a bit worried. |
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04-05-2012, 10:22 PM | #25 |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
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Did you get a warranty? If so, I think your experience trying to order the bike is probably indicative of the warranty service you will receive. In general, Chinese warranties are notoriously bad. The QLink warranty is a notable exception.
Spud
__________________
Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience." Mark Twain 2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
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04-06-2012, 02:02 PM | #26 |
Join Date: Mar 2009
Location: Sardis, BC, Canada
Posts: 25,977
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Blue?? Everybody knows that silver is a faster colour!
I'm glad that you got a response, and hopefully the bike will be shipped soon.
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Weldangrind "I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer |
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