1 year warranty from XXX Motorsports

Roketarider · 02-19-2007, 05:08 PM

When I bought the bike, I spent the extra $99 for the 1 year warranty.

I thought my starter went out about a month ago, so I filed a warranty claim on their website. About a week later, I had a tracking number for the new starter. I actually got it in the mail last weekend. It ended up not being the starter, just my dumbass not knowing much about bikes, so I sent the new part back to them.

The other day at 154 miles, my speedometer cable broke. Today I rode around trying to find one locally, just to see if I could find a compatible one, but nothing turned up.

I filed another claim this morning on their website and talked with a tech online that verified he received the claim for the cable and it is now processing.

Overall, I am very impressed with their customer service and warranty/tech department.

Just wanted to share my experience with everyone.

02-19-2007, 05:08 PM	#1
Roketarider Join Date: Jan 2007 Posts: 124	1 year warranty from XXX Motorsports When I bought the bike, I spent the extra $99 for the 1 year warranty. I thought my starter went out about a month ago, so I filed a warranty claim on their website. About a week later, I had a tracking number for the new starter. I actually got it in the mail last weekend. It ended up not being the starter, just my dumbass not knowing much about bikes, so I sent the new part back to them. The other day at 154 miles, my speedometer cable broke. Today I rode around trying to find one locally, just to see if I could find a compatible one, but nothing turned up. I filed another claim this morning on their website and talked with a tech online that verified he received the claim for the cable and it is now processing. Overall, I am very impressed with their customer service and warranty/tech department. Just wanted to share my experience with everyone. __________________ Roketa DB-07A 200cc
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