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Join Date: Aug 2024
Posts: 3
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Venom Motorsports - my mixed experience thus far
DF125RTS, 125cc, Venom X22.
Order placed August 5th in the morning. Order received to Alabama on August 16th afternoon (Friday). Shipping packaging was great. The metal cage that it comes in is a huge plus. It passed bill of landing inspection. Issue 1: The top most inner spot on the faring is cracked on each side. Black paint, with white plastic inside makes the crack stand out. This was not a shipping issue. This is an assembly issue as this area is under foam wrap that was not damaged at all. EDIT: A new replacement fairing is supposed to ship out 8/29/2024. I'll post back here to confirm when it shows up. Issue 2: The motorcycle will cut off while riding at random. more on that fix in this link here: https://www.chinariders.net/showthre...467#post411467 Issue 3: I ordered the carbon fiber (fake) exhaust thinking it was a kit meant specifically for this bike to reduce the risk of fitment from a generic muffler. $100. It looks as if it is the same muffler you can get on Amazon for $35. August 19th (Monday). I call Venom Motorsports. I get passed on to "tech support". She asks me to send her an email with the details and pictures. I do that right away. I get a reply that same day saying they are looking into it. August 21st (Wednesday). I get an email saying they are still looking in to it. August 23 (Friday). no further correspondences yet. August 26 - 28. Several emails back and forth to verify what part was broken and needed replacing. So far, I have the bike working and running well. No regrets so far other than wishing I had the blue version that is offered by the competitors. They look so much cooler, but the reviews are just so awful about title work and bikes not showing up. In summary, I have had a good experience with Venom Motorsports. Last edited by BB_Mike; Yesterday at 09:52 PM. |
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