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Today, 09:51 AM | #1 |
Join Date: Oct 2020
Location: Central VA
Posts: 1,302
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I had a few instances in the past where something failed and i went thru Zora.. it sometimes took a few email exchanges pics, videos in some cases, where they finally would either identify the correct part or eventually provide a part list for me to identify it. Just stay the course and they should eventually get you whole. Also, make sure to mention that you are writing reviews of your experience here, that usually helps them get motivated to resolve quickly as well. This forum probably provides most of the traffic to the vendors so its in their best interest for us to keep sending them business
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