If they had shipped it or even pulled it for shipping I would understand completely. Being a holiday weekend they did nothing with my order aside from billing my CC. The bike is still sitting in the warehouse tonight. I agree that they are within their legal rights to refuse to offer me anything in this case but it would have been appreciated and I would have written them a glowing review if the rest of the process went okay.
It's okay, their profit margin must be small and I didn't expect a full service experience. That was something my parents had and it disappeared during my lifetime. We live in a self-service world now and it's all we can afford. Us working class peasants anyway. I'm not gonna give PSM a bad review, I just might not give them that great review that I would have.
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