My order from Familygokarts.com made it to the UPS Freight Hub in North Augusta this morning (about 30 miles from me). They called to schedule delivery, but said that where I lived was late in the drivers route so expect it from 2 to 4 pm tomorrow (12-14-16). Since my Son's school bus arrives at 3pm, I asked the lady if I could just come down and get it today. She said that was no problem. SO I jumped in the truck and went and got it. It arrived in great condition, so far as I can tell. I'll get to putting it together in the morning. All in all a VERY smooth WORRY FREE buying experience with Family go Karts. I WOULD NOT hesitate in the future to place another order with them. FAST SHIPPING, FRIENDLY SERVICE, AND FANTASTIC COMMUNICATION!!