04-18-2017, 05:08 PM
|
#5341 |
Join Date: May 2007
Location: Warshington
Posts: 928
|
Glad to hear CSC is on top of it AD. I was going to say if you revived the original one that at least you wouldn't have to stress over putting the first scratch on it.
 But this is way better to get a new one.  Hope the carrier gets it to you all sparkly without any damage. rj
__________________
Live Zong, and Prosper |
|
|
04-18-2017, 08:20 PM
|
#5342 |
Join Date: Apr 2017
Location: 484 miles east from the geographical center of the United States
Posts: 45
|
My bike came in today. I am in Nebraska and was not able to personally take delivery. My builder was able to take delivery for me. I told him to call me if he was going to refuse delivery. I explained the situation that occurred with the previous post.
I received no calls...I assume all is well. I'll have to wait until Tuesday to get my hands on it.
__________________
"Tolerance is not the same thing as acceptance, and acceptance is not the same thing as an endorsement" Life Member VFW / Life Member NRA / WWG1-WGA |
|
|
|
04-18-2017, 09:02 PM
|
#5343 | |
Join Date: Sep 2015
Location: East Central Hellinois
Posts: 1,344
|
I'm not shocked. These guys are the real deal. There are those out there that post nonsense about them but from my reading there are too many positive stories to discount these folks. They are building a reputation that's just fantastic.... Great products, superior service, tremendous people....
Quote:
__________________
************************************************** *** " Time you enjoy wasting, is not wasted." - John Lennon  “I predict future happiness for Americans, if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.” ― Thomas Jefferson "If you don't know where you're going any road will take you there" ....George Harrison song |
|
|
|
|
04-18-2017, 11:38 PM
|
#5344 |
Join Date: Feb 2016
Location: George West, Texas
Posts: 4,097
|
This ship to home is the hallmark of their business plan. Any issue that damages this reputation would be a major blow to their business. It's great that they are being proactive.
I wish they could go after those shippers and make them pay . The words of the driver are a direct reflection of that shipping company as a whole.
__________________
***************************************** 2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE 2017 Suzuki V Strom 650 XT "We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
|
|
|
|
04-18-2017, 11:56 PM
|
#5345 |
Join Date: Apr 2016
Location: South Mississippi
Posts: 253
|
Could you imagine the US economy if US companies offered even decent customer service? CSC should send Steve and Joe and the gang to lecture Ford, GM, GE, etc., et. al, how to deliver customer service, own mistakes, right wrongs, and treat their customers well.
It's ironic that we are all blown away (myself included) by the fantastic level of customer service that we should routinely get from most companies! I'd even be happy with mediocre customer service most days. Mostly, I'm used to the gum chewing, weave-twirling, Facebook "Liking", lol'ing, texting, I don't care, it's not my job, I have no knowledge in this field employee, who really doesn't care if I ever come back to purchase their product again. |
|
|
|
04-18-2017, 11:57 PM
|
#5346 |
|
Join Date: Apr 2016
Location: South Mississippi
Posts: 253
|
....there, I said it, USA companies...and I ain't takin it back!
|
|
|
|
04-19-2017, 01:03 AM
|
#5347 |
|
Join Date: Nov 2015
Location: Nampa, Idaho, US
Posts: 6
|
I picked up my new RX3 yesterday from the regional shipper. It also had been damaged . Not as badly as AdAn82 thank goodness. Box punctured and crushed but only the middle brace was broken. The end braces weren't broken. I emailed CSC and they contacted me first thing this morning. They said to send pictures and that Steve would call and take care of it. I emailed pictures but never heard from them. I wondered why I didn't hear back but now I see that they were dealing with a much worse situation. Tough day for CSC. The mostly cosmetic damage to mine should be easily fixed, thank goodness. This shipper must have had a bad week or something.
__________________
Nevergiveup _________________________________________ 2007 Hensim HS250DB 1994 Polaris Sportsman 4X4 w/Snowplow |
|
|
|
04-19-2017, 07:48 AM
|
#5348 | |
|
Join Date: Apr 2016
Location: South Mississippi
Posts: 253
|
Quote:
Using that premise, should he need to change his screen name to : Haven'tgivenup? |
|
|
|
|
04-19-2017, 07:11 PM
|
#5349 |
|
Join Date: Apr 2017
Location: 484 miles east from the geographical center of the United States
Posts: 45
|
I dodged a huge bullet. I spoke to my general contractor (I'm in the process of building a house) and he said the box had one small tear that looked like it was from a strap. He did a quick inspection and did not notice anything damaged and unloaded bike and placed it in my basement.
It has been there for two days now and my wife has not noticed the big ass box sitting in our basement. 
__________________
"Tolerance is not the same thing as acceptance, and acceptance is not the same thing as an endorsement" Life Member VFW / Life Member NRA / WWG1-WGA |
|
|
|
04-19-2017, 07:22 PM
|
#5350 |
|
Join Date: Apr 2017
Location: 484 miles east from the geographical center of the United States
Posts: 45
|
She found it. I am in Nebraska and got a nasty text.
__________________
"Tolerance is not the same thing as acceptance, and acceptance is not the same thing as an endorsement" Life Member VFW / Life Member NRA / WWG1-WGA |
|
|
|
04-19-2017, 10:35 PM
|
#5351 | |
Join Date: Jul 2008
Location: Idaho
Posts: 25,054
|
Quote:
__________________
Spud "Never argue with an idiot. He will drag you down to his level, and beat you with experience."  Mark Twain2015 Zongshen ZS250GY-3 (RX3) 2006 Zongshen ZS200GY-2 (Sierra 200) 2005 Honda XR650L 2004 Honda CRF250X 1998 Kawasaki KDX220 Mods made to my Zongshen ZS200GY-2: http://www.chinariders.net/showthread.php?t=6894 |
|
|
|
|
04-20-2017, 06:12 AM
|
#5352 | |
|
Join Date: Feb 2016
Location: George West, Texas
Posts: 4,097
|
Quote:
__________________
***************************************** 2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE 2017 Suzuki V Strom 650 XT "We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
|
|
|
|
|
04-20-2017, 04:59 PM
|
#5353 | |
|
Join Date: Sep 2014
Location: Orange County, CA
Posts: 410
|
Quote:
Maybe your contractor friend may need to load up the bike and send it to Nebraska where you are now (and may be for a bit longer?)  Just kidding! I'm sure your wife will be pleasantly surprised when she learns of the price and what a great deal it was!
|
|
|
|
|
04-20-2017, 08:21 PM
|
#5354 | |
Join Date: Jul 2015
Location: Milpitas, CA. USA
Posts: 775
|
Quote:
__________________
Horse holder at Madame Orr's House. |
|
|
|
|
04-20-2017, 10:12 PM
|
#5355 |
|
Join Date: Nov 2016
Location: robertsdale alabama usa
Posts: 1,007
|
tell her its her anniversary gift and she spoiled the whole thing by finding it.
__________________
1991 harley heritage softail classic 2016 hawk kaw h1 400 tripple 13' long chopper in progress 2009 johnny pag bar hog 2004 hd electra glide ultra classic shriner edition 1997 harley davidson 1200 sportster 1972 harley davidson amf sx250 |
|
|
|
|
|
 |
|
|
Linear Mode
