My Experience with Tx Powersports

kirbo7106 · 02-27-2017, 12:16 PM

I just received my Hawk 250 on Friday from Tx Powersports. All in all, it's an inexpensive Chinese motorcycle, so I don't expect the quality of a high end bike like KTM. Here's my list of problems: the front tire was mounted wrong, one tank cover was scratched up, both rear handgrips (armrest) are scratched but one of the handgrips has a broken tab, and the seat has a small hole.

The front tire is a directional tire and they mounted it backwards. I didn't think that you could have a "Directional Knobby", and I guess the person mounting the tire didn't either!

I'm still waiting on the MCO/MSO. I'm going to email Tx Powersports and see if they will assist me. I will/post my results.

See you on the trails,
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Sport Rider · 02-27-2017, 01:23 PM

did they do your assembly, or it came in a crate 75% done? I would suspect the tire install was from china that way. mine was 75% done (which is how they come over on the boat) and the front tire was already installed.

Mine had a few shipping scratches as well. those look pretty significant though. can you take some pics from farther back to give more perspective to location, etc?

letsride · 02-27-2017, 04:30 PM

I'm glad you got the bike, but sorry it has so many scratches. Lets see how the "manny" handles your problem. New seat and new plastics is in order. If he don't respond, PM Adam Rinkleff her on the forum. I'll bet he fixes you right up. On the bright side, you can put in a GOOD quality tube when you remount the front tire.

oldscooter · 03-05-2017, 09:43 PM

Did you hear anything about your warranty issues? I had two problems and TX Powersports referred my claim to RPS. Hopefully we will have some good results.
I just checked and my front tire is mounted with the direction wrong also.

**JerryHawk250** · 03-06-2017, 08:02 AM

I was cleaning my Hawk yesterday and my tires are non directional but look the same as yours.

kirbo7106 · 03-06-2017, 04:47 PM

I received the MCO and bill of sale today. I emailed Tx Powersports about the problems with my Hawk. Tx Powersports requested pictures of the problems. I emailed them the pictures and they forwarded them on to Ricky Power Sports. That was on the 1st of March. On the 2nd of March, Marcus, from RPS, requested pictures of the problems. I sent them that day. I haven't heard anything since then. I'll update again when I have news.

kirbo7106 · 03-15-2017, 03:07 PM

I received a package from Ricky Powersports today via UPS! It contained 1 tank cover and 1 grab handle. There was no invoice, paper or note explaining anything, but I got the parts that mattered most. The only other items not addressed was the front tire mounted backwards and the small hole in the seat.

I figured I could use some vinyl repair kit on the seat or send it to Sargents out of Jacksonville, Florida.

As for the front "directional" knobby tire, should I have it remounted correctly or do you think it will even matter?

See you on the trails,
Dan-O

oldscooter · 03-15-2017, 07:01 PM

I'm two days behind you on my warranty claim. It may actually show up one day. Having read your earlier post on the tire, I went out and looked at mine. Yep, backwards also. I just pulled it down and flipped it over. About a half hour in all. It comes off easy and goes back on easy. Talc the tube well so it will slide in well.

timcosby · 03-15-2017, 09:03 PM

i wouldnt think it would matter about the tire.

oldscooter · 03-17-2017, 08:27 PM

I got my warranty start button today! So I'm all done with the dealer stuff. The tire does not look like the direction matters. It does have that arrow on the side though. I started out using metal tire tools but that was too much so I switched to some old bicycle tire tools made of plastic to finish. Made some rim protectors from a cut up 2 ltr. Pepsi bottle. Back tire may be harder to do.

hertz9753 · 03-17-2017, 09:34 PM

Quote:

Originally Posted by kirbo7106

I just received my Hawk 250 on Friday from Tx Powersports. All in all, it's an inexpensive Chinese motorcycle, so I don't expect the quality of a high end bike like KTM. Here's my list of problems: the front tire was mounted wrong, one tank cover was scratched up, both rear handgrips (armrest) are scratched but one of the handgrips has a broken tab, and the seat has a small hole.

The front tire is a directional tire and they mounted it backwards. I didn't think that you could have a "Directional Knobby", and I guess the person mounting the tire didn't either!

I'm still waiting on the MCO/MSO. I'm going to email Tx Powersports and see if they will assist me. I will/post my results.

See you on the trails,
Dan-OAttachment 8721

Attachment 8722

Attachment 8723

Do you have a picture of the wheel mounted on the bike? I'm confused because my Hawk didn't have didn't grooves on the side knobs or the directional arrow.

oldscooter · 03-18-2017, 12:52 AM

I marked the arrow with a silver marker so I wouldn't put it back on wrong again.
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02-27-2017, 12:16 PM	#1
kirbo7106 Join Date: Feb 2017 Location: Holiday, Florida Posts: 672	My Experience with Tx Powersports I just received my Hawk 250 on Friday from Tx Powersports. All in all, it's an inexpensive Chinese motorcycle, so I don't expect the quality of a high end bike like KTM. Here's my list of problems: the front tire was mounted wrong, one tank cover was scratched up, both rear handgrips (armrest) are scratched but one of the handgrips has a broken tab, and the seat has a small hole. The front tire is a directional tire and they mounted it backwards. I didn't think that you could have a "Directional Knobby", and I guess the person mounting the tire didn't either! I'm still waiting on the MCO/MSO. I'm going to email Tx Powersports and see if they will assist me. I will/post my results. See you on the trails, Dan-O
	1

02-27-2017, 04:30 PM	#3
letsride Join Date: Oct 2013 Location: Leesville SC Posts: 832	I'm glad you got the bike, but sorry it has so many scratches. Lets see how the "manny" handles your problem. New seat and new plastics is in order. If he don't respond, PM Adam Rinkleff her on the forum. I'll bet he fixes you right up. On the bright side, you can put in a GOOD quality tube when you remount the front tire. __________________ My Stable- 2022 Lifan KPX250 , 2023 Royal Enfield Himalayan, 1992 Honda GL1500 Goldwing, SSR 70 Auto, Kymco Mongoose 90, Honda Four Trax 300
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03-05-2017, 09:43 PM	#4
oldscooter Join Date: Feb 2017 Location: North Alabama Posts: 62	Did you hear anything about your warranty issues? I had two problems and TX Powersports referred my claim to RPS. Hopefully we will have some good results. I just checked and my front tire is mounted with the direction wrong also. Last edited by oldscooter; 03-06-2017 at 12:37 AM.
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03-06-2017, 08:02 AM	#5
JerryHawk250 Moderator Join Date: Oct 2016 Location: Houma, La. Posts: 11,555	I was cleaning my Hawk yesterday and my tires are non directional but look the same as yours. __________________ 2023 Lifan Lycan 250 Chopper 2023 Venom Evader 2022 Lifan KPX250 2020 Kawasaki Vulcan S 2004 Honda ST 1300 2016 Black Hawk 250 (sold) Keihin PE30 carb,125 main,38 slow.Pod filter,ported & decked head 10:1 CR,Direct Ignition Coil,15/40Sprockets,NGK DPR8EIX-9,De-Cat,Dual Oil Cooler,Digital Cluster 2016 Cazador180 XL 2014 Coolster150 JerryHawk250.com My YouTube Channel
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03-06-2017, 04:47 PM	#6
kirbo7106 Join Date: Feb 2017 Location: Holiday, Florida Posts: 672	Update I received the MCO and bill of sale today. I emailed Tx Powersports about the problems with my Hawk. Tx Powersports requested pictures of the problems. I emailed them the pictures and they forwarded them on to Ricky Power Sports. That was on the 1st of March. On the 2nd of March, Marcus, from RPS, requested pictures of the problems. I sent them that day. I haven't heard anything since then. I'll update again when I have news. __________________ Dan-O -2018 Tao Tao HellCat - DOA -2016 Hawk 250 - Kitty Hawk - eBay exhaust, Mikuni carb(120 main/30 Pilot), airbox mod with K&N filter, digital cluster, total LEDs, 17/45 sprockets, RK chain, Shinko 244 tires, trunk, aftermarket levers, burrito tube, skid plate, Sargent Cycle Seat... -2003 HD Sportster 100th Anniversary -1999 Buell X-1 Lightning - Race kit, Buell Seat
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02-27-2017, 01:23 PM	#2
Sport Rider Join Date: Jan 2016 Location: Mooresville NC Posts: 2,038	did they do your assembly, or it came in a crate 75% done? I would suspect the tire install was from china that way. mine was 75% done (which is how they come over on the boat) and the front tire was already installed. Mine had a few shipping scratches as well. those look pretty significant though. can you take some pics from farther back to give more perspective to location, etc?
	0

03-15-2017, 03:07 PM	#7
kirbo7106 Join Date: Feb 2017 Location: Holiday, Florida Posts: 672	Tx Powersports Update! I received a package from Ricky Powersports today via UPS! It contained 1 tank cover and 1 grab handle. There was no invoice, paper or note explaining anything, but I got the parts that mattered most. The only other items not addressed was the front tire mounted backwards and the small hole in the seat. I figured I could use some vinyl repair kit on the seat or send it to Sargents out of Jacksonville, Florida. As for the front "directional" knobby tire, should I have it remounted correctly or do you think it will even matter? See you on the trails, Dan-O __________________ Dan-O -2018 Tao Tao HellCat - DOA -2016 Hawk 250 - Kitty Hawk - eBay exhaust, Mikuni carb(120 main/30 Pilot), airbox mod with K&N filter, digital cluster, total LEDs, 17/45 sprockets, RK chain, Shinko 244 tires, trunk, aftermarket levers, burrito tube, skid plate, Sargent Cycle Seat... -2003 HD Sportster 100th Anniversary -1999 Buell X-1 Lightning - Race kit, Buell Seat
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03-15-2017, 07:01 PM	#8
oldscooter Join Date: Feb 2017 Location: North Alabama Posts: 62	I'm two days behind you on my warranty claim. It may actually show up one day. Having read your earlier post on the tire, I went out and looked at mine. Yep, backwards also. I just pulled it down and flipped it over. About a half hour in all. It comes off easy and goes back on easy. Talc the tube well so it will slide in well.
	1

03-15-2017, 09:03 PM	#9
timcosby Join Date: Nov 2016 Location: robertsdale alabama usa Posts: 1,007	i wouldnt think it would matter about the tire. __________________ 1991 harley heritage softail classic 2016 hawk kaw h1 400 tripple 13' long chopper in progress 2009 johnny pag bar hog 2004 hd electra glide ultra classic shriner edition 1997 harley davidson 1200 sportster 1972 harley davidson amf sx250
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03-17-2017, 08:27 PM	#10
oldscooter Join Date: Feb 2017 Location: North Alabama Posts: 62	I got my warranty start button today! So I'm all done with the dealer stuff. The tire does not look like the direction matters. It does have that arrow on the side though. I started out using metal tire tools but that was too much so I switched to some old bicycle tire tools made of plastic to finish. Made some rim protectors from a cut up 2 ltr. Pepsi bottle. Back tire may be harder to do.
	0

03-18-2017, 12:52 AM	#12
oldscooter Join Date: Feb 2017 Location: North Alabama Posts: 62	I marked the arrow with a silver marker so I wouldn't put it back on wrong again.
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