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05-17-2018, 01:40 PM | #1 | |
Join Date: Apr 2017
Location: Omaha, NE
Posts: 8,002
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Quote:
"Hi, my new bike broke due to faulty part X" Most other dealers = "Allow me to ignore your calls, take weeks to respond, delay you, or otherwise try to weasel out of covering it under warranty or shipping damage" CSC: "Sorry to hear about that, we just shipped you a new one." That is where the extra money goes. Yes, there are some exceptions out there, but they are the exception and not the rule.
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Tags |
bashan, buying, introduction, new york |
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