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Old 02-19-2017, 03:29 PM   #1
Losdario36   Losdario36 is offline
 
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Superior power sport did good.

I 1st tried to order from apscusa before Christmas but didn't work. They said shipping problems. So called superior power sport. They seemed very nice and answered my questions. Gave me a good deal on 2 coolster dx2. Placed order on Wednesday and received a call the following Thursday from ups about setting up a delivery time. The only thing was I never received a email with my tracking #. So was a surprise they were in so fast. Superior did say it would be only a week and a half. I was glad they use ups because both came with no damage. Well just wanted to share.


 
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Old 02-19-2017, 06:17 PM   #2
Merlin   Merlin is offline
 
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Head Scratching Really???

Any pics? Didnt happen with out pics. Good luck getting support if you Ever need it you wont get it. There so called warranty is a lie. Ive been waiting for warranty parts for going on a year. With out pics it didnt happen.
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Old 02-20-2017, 12:22 AM   #3
culcune   culcune is offline
 
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We all thought they had gone out of business???
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Old 02-20-2017, 07:18 AM   #4
Merlin   Merlin is offline
 
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Originally Posted by culcune View Post
We all thought they had gone out of business???
They came back but they still dont honor there warranty!
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Old 02-20-2017, 10:56 AM   #5
culcune   culcune is offline
 
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They came back but they still dont honor there warranty!
What did you expect?

BTW, not sure if you addressed this, and I don't think I ever asked, but have you ever contacted the BBB in California? I know that California is a very pro-consumer state, so you should have been able to/should get some satisfactory result via the BBB.
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Old 02-20-2017, 03:32 PM   #6
Losdario36   Losdario36 is offline
 
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Sorry to hear about your troubles. I'm just sharing my experience. I tried apscusa 1st and after having to file a dispute to get my refund. I was done with them. So tried these guys. They came fast and with nothing broke. Which really doesn't have much to do with superior. From what I read its hit or miss with all these online places. The atvs run good but really won't get to test them till I get out to the trails next weekend.
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Old 02-22-2017, 12:54 PM   #7
2LZ   2LZ is offline
 
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Originally Posted by Losdario36 View Post
From what I read its hit or miss with all these online places.
No truer words ever spoken. They're all shipping warehouses that move tons of product. Some aren't even that. They take orders and drop ship. They aren't full service bike shops. I don't really expect anything beyond "Just get it to me basically unscathed".

Now, if I do expect more from a place, I'll deal with CSC. They have a full shop with parts, service and a point and click website for ordering anything you need....but it comes at a price. They have to stock parts and pay a service and support department. This isn't free.
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Old 02-22-2017, 08:26 PM   #8
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Originally Posted by 2LZ View Post
No truer words ever spoken. They're all shipping warehouses that move tons of product. Some aren't even that. They take orders and drop ship. They aren't full service bike shops. I don't really expect anything beyond "Just get it to me basically unscathed".

Now, if I do expect more from a place, I'll deal with CSC. They have a full shop with parts, service and a point and click website for ordering anything you need....but it comes at a price. They have to stock parts and pay a service and support department. This isn't free.
Electricity, insurance , etc, etc,and the most important thing ...PROFIT. without it , nothing in this world would exist (that's the truth)!
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