Getting VERY disgusted with Fed Ex!!!

mjstef · 10-28-2017, 10:38 AM

I ordered gauges the 1st of the month. They where shipped from Chonquing 10-21 and have been sitting in Hong Kong for 5 days now!!! When i talked to Fed Ex a few minutes ago they told me the plane schedule to fly my packages is having mechanical issues. SERIOUSLY?? They only have 1 plane!!!!!

ben2go · 10-28-2017, 10:42 AM

Being a former pilot, it is quite possible that they have only one plane. The airports maybe be small in that area. They may have a single aircraft dedicated to flying that route. They are on an island after all.

mjstef · 10-28-2017, 10:59 AM

Quote:

Originally Posted by ben2go

Being a former pilot, it is quite possible that they have only one plane. The airports maybe be small in that area. They may have a single aircraft dedicated to flying that route. They are on an island after all.

I get it but after 5 days you would think a company as big as fedex would have it figured out. Imagine the backlog?? Normally it's 5 days from Chonquing to here. I have done this a dozen times without issue. From the Hong Kong airport webpage....

"We are the world's busiest cargo gateway and one of the world's busiest passenger airports. In 2016, HKIA handled 70.5 million passengers and 4.52 million tonnes of air cargo. It is connected to 220 destinations, including over 50 in the Mainland, through around 1,100 daily flights by more than 100 airlines."

http://www.hongkongairport.com/eng/b...t/welcome.html

CaptCraig · 10-28-2017, 04:12 PM

These packages shipping from Hong Kong often take 2 weeks. I bought a watch from there October 7 and received it Oct 23 if that gives you an idea. 16 days to FL. It is a long wait...

pistolclass · 10-29-2017, 08:52 AM

Problem is that in order to get the replacement part for the plane, they need to ship it to Hong Kong. Of course that would be difficult as their one plane is broken.

Now they are shipping it by boat from America which of course doesn't export much anymore so they are waiting for that boat to be filled. I'm guessing you will see your clusters in August.

Ariel Red Hunter · 10-29-2017, 09:21 AM

Quote:

Originally Posted by mjstef

I ordered gauges the 1st of the month. They where shipped from Chonquing 10-21 and have been sitting in Hong Kong for 5 days now!!! When i talked to Fed Ex a few minutes ago they told me the plane schedule to fly my packages is having mechanical issues. SERIOUSLY?? They only have 1 plane!!!!!

If they are running only one plane to Hong Kong, that tells you all you need to know about how much business they are getting there. If there was a plane load a day, they'd be there to pick the loads up. Fed Ex is not a charity. They have to make a profit in order to survive. Believe me, if the business was, or gets to be there, they will be on it like a tall dog on a meat wagon...ARH

mjstef · 10-30-2017, 10:23 AM

Called again this morning and same excuse. Looking back over a dozen shipments i have done the last 2 years, The longest i have waited to receive a shipment is 6 days, Shortest 4 days. Meanwhile my e-mail is blowing up from people wanting clusters. Been out for 3 weeks now.......

From Fex Ex tracking. "No scheduled delivery date available at this time."

pistolclass · 10-30-2017, 11:21 AM

Ahhh the joys of being an importer. That was one of my nephew's biggest concerns when looking to sell the hawk in his store. Not having a bike to sell for 3 months.

mjstef · 10-30-2017, 10:14 PM

Update for anyone that has an order in. Sorry for the delay......

mjstef · 11-01-2017, 11:51 AM

Holy crap!!! They made it to Japan!!!

**JerryHawk250** · 11-01-2017, 11:56 AM

Progress

ben2go · 11-01-2017, 08:34 PM

The bird finally flew the coupe.

Laganm21 · 11-02-2017, 09:58 AM

Cant wait, I put my order in on Oct 3 and I was starting to get worried. The stock dash is not all that bad just hard to read when going fast or at night. Im hoping the digital dash fixes these issues.

**JerryHawk250** · 11-02-2017, 11:04 AM

Yes, it's so much better.

mjstef · 11-02-2017, 11:16 AM

Quote:

Originally Posted by Laganm21

Cant wait, I put my order in on Oct 3 and I was starting to get worried. The stock dash is not all that bad just hard to read when going fast or at night. Im hoping the digital dash fixes these issues.

I fully expected to have them over a week ago. Sorry for the delay. They are now showing arrival here on the 7th. Have 30 orders going out the next day.....

11-01-2017, 11:56 AM	#11
JerryHawk250 Moderator Join Date: Oct 2016 Location: Houma, La. Posts: 11,554	Progress __________________ 2023 Lifan Lycan 250 Chopper 2023 Venom Evader 2022 Lifan KPX250 2020 Kawasaki Vulcan S 2004 Honda ST 1300 2016 Black Hawk 250 (sold) Keihin PE30 carb,125 main,38 slow.Pod filter,ported & decked head 10:1 CR,Direct Ignition Coil,15/40Sprockets,NGK DPR8EIX-9,De-Cat,Dual Oil Cooler,Digital Cluster 2016 Cazador180 XL 2014 Coolster150 JerryHawk250.com My YouTube Channel
	1

11-02-2017, 11:04 AM	#14
JerryHawk250 Moderator Join Date: Oct 2016 Location: Houma, La. Posts: 11,554	Yes, it's so much better. __________________ 2023 Lifan Lycan 250 Chopper 2023 Venom Evader 2022 Lifan KPX250 2020 Kawasaki Vulcan S 2004 Honda ST 1300 2016 Black Hawk 250 (sold) Keihin PE30 carb,125 main,38 slow.Pod filter,ported & decked head 10:1 CR,Direct Ignition Coil,15/40Sprockets,NGK DPR8EIX-9,De-Cat,Dual Oil Cooler,Digital Cluster 2016 Cazador180 XL 2014 Coolster150 JerryHawk250.com My YouTube Channel
	0

10-28-2017, 10:42 AM	#2
ben2go Join Date: Jun 2011 Posts: 1,335	Being a former pilot, it is quite possible that they have only one plane. The airports maybe be small in that area. They may have a single aircraft dedicated to flying that route. They are on an island after all.
	0

10-28-2017, 04:12 PM	#4
CaptCraig Join Date: Oct 2017 Location: West Central Florida Posts: 14	These packages shipping from Hong Kong often take 2 weeks. I bought a watch from there October 7 and received it Oct 23 if that gives you an idea. 16 days to FL. It is a long wait...
	1

10-29-2017, 08:52 AM	#5
pistolclass Join Date: Oct 2015 Location: connecticut Posts: 978	Problem is that in order to get the replacement part for the plane, they need to ship it to Hong Kong. Of course that would be difficult as their one plane is broken. Now they are shipping it by boat from America which of course doesn't export much anymore so they are waiting for that boat to be filled. I'm guessing you will see your clusters in August.
	3

10-30-2017, 10:23 AM	#7
mjstef Join Date: May 2007 Location: Lac Du Flambeau, WI Posts: 804	Called again this morning and same excuse. Looking back over a dozen shipments i have done the last 2 years, The longest i have waited to receive a shipment is 6 days, Shortest 4 days. Meanwhile my e-mail is blowing up from people wanting clusters. Been out for 3 weeks now....... From Fex Ex tracking. "No scheduled delivery date available at this time."
	0

10-30-2017, 11:21 AM	#8
pistolclass Join Date: Oct 2015 Location: connecticut Posts: 978	Ahhh the joys of being an importer. That was one of my nephew's biggest concerns when looking to sell the hawk in his store. Not having a bike to sell for 3 months.
	2

11-01-2017, 08:34 PM	#12
ben2go Join Date: Jun 2011 Posts: 1,335	The bird finally flew the coupe.
	1

11-02-2017, 09:58 AM	#13
Laganm21 Join Date: Oct 2017 Posts: 4	Cant wait, I put my order in on Oct 3 and I was starting to get worried. The stock dash is not all that bad just hard to read when going fast or at night. Im hoping the digital dash fixes these issues.
	1