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Old 03-13-2016, 12:10 AM   #16
BARLOW   BARLOW is offline
 
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Join Date: Jan 2016
Location: central illinois
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Originally Posted by 2LZ View Post
How the heck you pull that off!? Count your blessings. I jumped through every hoop they wanted, including extra paperwork with pics attached to prove it showed up that way, and still got denied with a lame blanket excuse about "we don't warranty plastic".
Good for you though! Glad someone is getting some support from them.
i used paypal ... told them i was going to file a claim through them if they were not going to make good on it ... maybe that was why


 
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Old 03-17-2016, 09:04 AM   #17
BARLOW   BARLOW is offline
 
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Location: central illinois
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well, true to their word, my new plastic is here, and perfect ... over all they have redeemed themselves ... the bike is super, the shipping was a little silly, they should send the mco/bos at the same time as the bike, just not on the same truck ... there was a time i would have said not to buy from them, but over all, the did just fine and i would even use them again if i buy again.


 
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