PowerSportsMax - mixed bag

phurth · 08-25-2023, 10:40 AM

I recently ordered a Lifan X-Pect 200 from PowerSportsMax. I was considering both them and Venom for this bike. Ultimately, PowerSportsMax had a significantly better price (about $200 less), so that's the way I went. My order shipped the next day, and I got it about a week later, completely unblemished. Also received the MSO a couple days before the bike showed up. So, no complaints on the order or shipping process.

When setting up the bike I noticed the right turn signals were completely inoperative. I submitted a support request 4 days ago for this but have not heard a thing back from them. They lose marks for support and I'm glad I didn't have a more serious issue. I traced the issue to a broken solder connection in the turn signal switch which I was able to fix.

My final verdict is that post-sale support is not great, and there's some risk if something is seriously wrong or there's significant shipping damage that would require parts. Having said that, pricing and shipping were great.

08-25-2023, 10:40 AM	#1
phurth Join Date: Aug 2023 Posts: 5	PowerSportsMax - mixed bag I recently ordered a Lifan X-Pect 200 from PowerSportsMax. I was considering both them and Venom for this bike. Ultimately, PowerSportsMax had a significantly better price (about $200 less), so that's the way I went. My order shipped the next day, and I got it about a week later, completely unblemished. Also received the MSO a couple days before the bike showed up. So, no complaints on the order or shipping process. When setting up the bike I noticed the right turn signals were completely inoperative. I submitted a support request 4 days ago for this but have not heard a thing back from them. They lose marks for support and I'm glad I didn't have a more serious issue. I traced the issue to a broken solder connection in the turn signal switch which I was able to fix. My final verdict is that post-sale support is not great, and there's some risk if something is seriously wrong or there's significant shipping damage that would require parts. Having said that, pricing and shipping were great. __________________ 2023 Lifan X-Pect
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