One kick in the nuts after another......

BigWeld · 03-20-2017, 03:24 PM

Those of you who know what I've gone through trying to get my orange Brozz know it HASN'T been fantastic thus-far.

After settling on a red Brozz instead, the red kind of grew on me.......fast fwd to today.

I got a phone call at work from Alan, telling me that while pulling my bike down from the rack to put on the truck for shipment, the warehouse guy DROPPED IT OFF THE TOP SHELF OF THE RACK! You guessed it; mine was the last red one available. So guess who's gotta get used to Kawasaki green until his paint shows up?

This guy. I already planned on painting this bike, otherwise I would have tried to get my money back. Worst part is, Alan has been a great guy to deal with throughout this whole experience.....NONE of this was his fault. This just comes down to bad timing and/or my crap luck.

Time for a beer. Urgh.

Sport Rider · 03-20-2017, 03:35 PM

bad news for sure. but I'd like to see the video.

Ariel Red Hunter · 03-20-2017, 03:39 PM

Quote:

Originally Posted by BigWeld

Those of you who know what I've gone through trying to get my orange Brozz know it HASN'T been fantastic thus-far.

After settling on a red Brozz instead, the red kind of grew on me.......fast fwd to today.

I got a phone call at work from Alan, telling me that while pulling my bike down from the rack to put on the truck for shipment, the warehouse guy DROPPED IT OFF THE TOP SHELF OF THE RACK! You guessed it; mine was the last red one available. So guess who's gotta get used to Kawasaki green until his paint shows up?

This guy. I already planned on painting this bike, otherwise I would have tried to get my money back. Worst part is, Alan has been a great guy to deal with throughout this whole experience.....NONE of this was his fault. This just comes down to bad timing and/or my crap luck.

Time for a beer. Urgh.

Ah, yes. The never ending story.....ARH

Bruce's · 03-20-2017, 03:40 PM

Ask him to send the now broken bike as well ,for your troubles ,you can never have enough parts ,and who knows what's really broken on it .

**JerryHawk250** · 03-20-2017, 03:43 PM

That sucks. Definitely time for a safety moment with the fork lift operator on how to operate a forklift properly.

Azhule · 03-20-2017, 03:51 PM

At least they told you about what happened... the place I bought a China Bike from... "Manny" would have happily shipped the freshly dropped bike to you... and then tell you to, "buy Japanese next time if you wanted quality"

Sullybiker · 03-20-2017, 04:14 PM

Quote:

Originally Posted by JerryHawk250

That sucks. Definitely time for a safety moment with the fork lift operator on how to operate a forklift properly.

Forklift safety is extremely important; the Germans have the right idea:

BigWeld · 03-20-2017, 04:45 PM

Quote:

Originally Posted by Ariel Red Hunter

Ah, yes. The never ending story.....ARH

What do you mean?

**JerryHawk250** · 03-20-2017, 04:59 PM

Quote:

Originally Posted by Sullybiker

Forklift safety is extremely important; the Germans have the right idea:

That Klaus crack me up.

Ariel Red Hunter · 03-20-2017, 07:27 PM

Quote:

Originally Posted by BigWeld

What do you mean?

The never ending story of aggravation, or everything that can go wrong does go wrong. Especially when you are waiting with bated breath for its arrival...ARH

ughmas · 03-20-2017, 07:42 PM

green is better anyways

Ski_rush · 03-20-2017, 08:00 PM

After picking my bike up at the terminal and seeing these guys... Your story, while very unfortunate, does not surprise me....Sorry to hear your news, but I agree...I'd rather know than have it actually delivered.

BigWeld · 03-20-2017, 09:41 PM

Quote:

Originally Posted by Azhule

At least they told you about what happened... the place I bought a China Bike from... "Manny" would have happily shipped the freshly dropped bike to you... and then tell you to, "buy Japanese next time if you wanted quality"

Quote:

Originally Posted by Ski_rush

After picking my bike up at the terminal and seeing these guys... Your story, while very unfortunate, does not surprise me....Sorry to hear your news, but I agree...I'd rather know than have it actually delivered.

As irritating as it is, I agree with you both and am thankful Alan called and told me what happened. I asked if my bike had been inspected for the damages caused, and proposed them merely sending along WITH the bike the replacement parts I'd need to make it new again.....Alan's answer was both honest and professional, saying that it hadn't been inspected 100%, and that he wasn't comfortable shipping a bike to me that may have frame or case damage. After accepting the green Brozz as substitution, it was but a few hrs later that I got new tracking info. Looking forward to seeing the "green meany" some time next week.

During our chat, Alan offered me $50 back for my troubles, and was very apologetic. I would definitely send friends and family Alan's way if they're in the market for what Excalibur has to offer.

Electrotechnics · 03-20-2017, 10:29 PM

Quote:

Originally Posted by Ski_rush

After picking my bike up at the terminal and seeing these guys... Your story, while very unfortunate, does not surprise me....Sorry to hear your news, but I agree...I'd rather know than have it actually delivered.

No kidding, when I picked up my bike at APSC's wearhouse it was not very professional at all. To load the bike the fork lift guy punched a hole in the end of the box grabbed the frame and shoved it stright off the loading platform to a few foot drop to to the bed of my truck. All the while the front forks were sticking out of the crate. Luckily no damage. But be sure to check your bike over well before accepting the shipment.

mjs91882 · 03-20-2017, 11:02 PM

Quote:

Originally Posted by BigWeld

As irritating as it is, I agree with you both and am thankful Alan called and told me what happened. I asked if my bike had been inspected for the damages caused, and proposed them merely sending along WITH the bike the replacement parts I'd need to make it new again.....Alan's answer was both honest and professional, saying that it hadn't been inspected 100%, and that he wasn't comfortable shipping a bike to me that may have frame or case damage. After accepting the green Brozz as substitution, it was but a few hrs later that I got new tracking info. Looking forward to seeing the "green meany" some time next week.

During our chat, Alan offered me $50 back for my troubles, and was very apologetic. I would definitely send friends and family Alan's way if they're in the market for what Excalibur has to offer.

Hope the bike is a great one!! Alan sounds like a stand up guy. Definitely starting to lean towards a Bozz over the TT 250.

03-20-2017, 03:24 PM	#1
BigWeld Join Date: Nov 2016 Location: East Pembroke, NY Posts: 301	One kick in the nuts after another...... Those of you who know what I've gone through trying to get my orange Brozz know it HASN'T been fantastic thus-far. After settling on a red Brozz instead, the red kind of grew on me.......fast fwd to today. I got a phone call at work from Alan, telling me that while pulling my bike down from the rack to put on the truck for shipment, the warehouse guy DROPPED IT OFF THE TOP SHELF OF THE RACK! You guessed it; mine was the last red one available. So guess who's gotta get used to Kawasaki green until his paint shows up? This guy. I already planned on painting this bike, otherwise I would have tried to get my money back. Worst part is, Alan has been a great guy to deal with throughout this whole experience.....NONE of this was his fault. This just comes down to bad timing and/or my crap luck. Time for a beer. Urgh.
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03-20-2017, 03:43 PM	#5
JerryHawk250 Moderator Join Date: Oct 2016 Location: Houma, La. Posts: 11,546	That sucks. Definitely time for a safety moment with the fork lift operator on how to operate a forklift properly. __________________ 2023 Lifan Lycan 250 Chopper 2023 Venom Evader 2022 Lifan KPX250 2020 Kawasaki Vulcan S 2004 Honda ST 1300 2016 Black Hawk 250 (sold) Keihin PE30 carb,125 main,38 slow.Pod filter,ported & decked head 10:1 CR,Direct Ignition Coil,15/40Sprockets,NGK DPR8EIX-9,De-Cat,Dual Oil Cooler,Digital Cluster 2016 Cazador180 XL 2014 Coolster150 JerryHawk250.com My YouTube Channel
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03-20-2017, 03:51 PM	#6
Azhule Join Date: Dec 2015 Location: CO Posts: 1,525	At least they told you about what happened... the place I bought a China Bike from... "Manny" would have happily shipped the freshly dropped bike to you... and then tell you to, "buy Japanese next time if you wanted quality" __________________ "Think as you like... but this self proclaimed Professor is always right" - Buckshot "You never know what someone is hiding beneath their smile..." - NinjaTom - R.I.P.
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03-20-2017, 07:42 PM	#11
ughmas Join Date: Feb 2016 Location: NY Posts: 172	green is better anyways __________________ 2005 CBR600RR 2016 CSC TT250 Coming Soon
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03-20-2017, 03:35 PM	#2
Sport Rider Join Date: Jan 2016 Location: Mooresville NC Posts: 2,036	bad news for sure. but I'd like to see the video.
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03-20-2017, 03:40 PM	#4
Bruce's Join Date: Apr 2015 Location: Sudbury ,Ontario Posts: 855	Ask him to send the now broken bike as well ,for your troubles ,you can never have enough parts ,and who knows what's really broken on it .
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03-20-2017, 08:00 PM	#12
Ski_rush Join Date: Feb 2017 Posts: 449	After picking my bike up at the terminal and seeing these guys... Your story, while very unfortunate, does not surprise me....Sorry to hear your news, but I agree...I'd rather know than have it actually delivered.
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