A couple California net dealers

offroad1 · 09-06-2009, 02:15 AM

Had been looking around for a youth dirt bike and found the model we liked being carried by some CA dealers.

First we tried to get some information from Powersportsmax.

The blew off all emails. Both their web site question "ticket" and direct emails.
After there or four attempts, I just gave up. This can't be too good for business to ignore customer questions.
The only criteria I can grade them on is customer service. So in that respect they earn an F.
----

SuperiorPowerSports.
They immediately responded to questions with a "live chat" feature.
Their BBB rating was satisfactory as well.
We ended up ordering a 200cc Roketa from them. They sent delivery information and shipped out the order the next day.
Bike came in a steel framed crate. A bit scuffed up, but nothing too major.
Overall, a decent transaction.
Grade: B

09-06-2009, 02:15 AM	#1
offroad1 Join Date: Aug 2009 Posts: 39	A couple California net dealers Had been looking around for a youth dirt bike and found the model we liked being carried by some CA dealers. First we tried to get some information from Powersportsmax. The blew off all emails. Both their web site question "ticket" and direct emails. After there or four attempts, I just gave up. This can't be too good for business to ignore customer questions. The only criteria I can grade them on is customer service. So in that respect they earn an F. ---- SuperiorPowerSports. They immediately responded to questions with a "live chat" feature. Their BBB rating was satisfactory as well. We ended up ordering a 200cc Roketa from them. They sent delivery information and shipped out the order the next day. Bike came in a steel framed crate. A bit scuffed up, but nothing too major. Overall, a decent transaction. Grade: B
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