Buyer beware

Mrmazak · 02-20-2021, 05:58 PM

I bought the tbr7 through Amazon.
Do not buy from same seller . Better off going with other options(tx power sport, q9, etc.

The seller was listed as "Smart Deals Now"

First impression should have scared me off from purchase from them.
I had been following here on the forum for a (short) while, and decided on the Tbr7.
I had known the 2021 model was out since sep 2020, but when I asked the. Amazon seller, they told me 2021 model was not released yet.
202 model was not a deal breaker, so I went ahead and purchased.
Bike arrived in about 10 days. Not TOO bad. Box/metal crate has some damage, as to be expected from others reviews.

Bit all the accessories and hardware that should have been inside a box in the crate was missing.
(Handle bar clamps, gear shift, brake pedal, battery, turn signals, cargo rack, lower skid plate)

I tried to call seller while delivery driver waited, but there answering service said the office was closed for 3 weeks, because they had covid outbreak in the office.(that turned out to be a lie) Amazon customer service told me.to accept.the delivery anyway, and give seller 3 days to return my call.

The next day seller calls and says we'll I accepted the delivery and now it's my problem.

Now amazon is telling me not to worry, I'll get compensated, but I just want my bike.

02-20-2021, 05:58 PM	#1
Mrmazak Join Date: Jan 2021 Location: FL Posts: 18	Buyer beware I bought the tbr7 through Amazon. Do not buy from same seller . Better off going with other options(tx power sport, q9, etc. The seller was listed as "Smart Deals Now" First impression should have scared me off from purchase from them. I had been following here on the forum for a (short) while, and decided on the Tbr7. I had known the 2021 model was out since sep 2020, but when I asked the. Amazon seller, they told me 2021 model was not released yet. 202 model was not a deal breaker, so I went ahead and purchased. Bike arrived in about 10 days. Not TOO bad. Box/metal crate has some damage, as to be expected from others reviews. Bit all the accessories and hardware that should have been inside a box in the crate was missing. (Handle bar clamps, gear shift, brake pedal, battery, turn signals, cargo rack, lower skid plate) I tried to call seller while delivery driver waited, but there answering service said the office was closed for 3 weeks, because they had covid outbreak in the office.(that turned out to be a lie) Amazon customer service told me.to accept.the delivery anyway, and give seller 3 days to return my call. The next day seller calls and says we'll I accepted the delivery and now it's my problem. Now amazon is telling me not to worry, I'll get compensated, but I just want my bike.
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