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well, my thoughts have changed a bit on this seller ... chat help started out good, but quickly got to a point of being left "on hold" for hours, many questions were unanswered, shipped out several days late ... took 3 days to get from 3 hours from my house, to one hour from my house, where i drove the 2 hour round trip to pick it up, because it was going to be another two days to get that last hour ... have not heard back about the cracked/broken plastic i made a claim on ... the bike is really nice, and i would buy another just like it, just from another place ... also, it has taken just over 3 weeks from the time i paid to get the mco/bos, but it did get here today
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