[2LZ]

I dealt with SPS on my Rhino purchase. Phone help was good. Shipped when they said. Arrived with a damaged plastic part (rack cover) they won't warranty after jumping through all the hoop and filling out alll the proper forms. "We don't warranty plastic parts", they said. Paperwork took a while but I wasn't concerned. It's not leaving my property.

Bottom line is I think they're just a massive shipping website and warehouse and it's probably mayhem there around the clock. For the super discounted price, don't expect a lot of support, like my plastic part.

I can't imagine Power Sports Max is any better regarding after purchase support but just guessing. May have to try them next time. I'll have to hold my nose and order my wife's quad from one of them.