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Old 07-26-2022, 08:06 AM   #28
Boatguy   Boatguy is offline
 
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Join Date: Feb 2021
Location: Northeast
Posts: 929
Quote:
Originally Posted by Kit352 View Post
I would have but prior reviews said xpro was really good about replacing damaged parts and i believed them. Turns out they are terrible at replacing parts and my bike is slowly dying due to an inability to get replacement parts, under warranty or otherwise. So far my front brakes, rear shock linkage, throttle controls and as of last night my electric start are all in need of replacement with only 30 miles on the bike. Absolutely zero response from xpro or powersportsmax, even to buy the parts i need which should be covered under warranty to begin with.
Xpro was also very clear that if i refused shipment for any reason they would charge me double shipping costs. Even for the few weeks my bike was missing and no one knew where it was they wouldnt allow me to cancel it.

Right, but this bad experience has to do with the shipper not the seller. Somehow, either you or they have to go after the shipper for the damages.
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