My LBS is where I usually stop for a cup of coffee and gossip.
The last time I had anything in for work was that Sram 7 hub. Long story, but I ended up fixing that myself. Nothing against the shop, they couldn't get support from Sram for the issue I was having. The Sram rep and I had a 'heated' discussion about what I felt was a design flaw(read:cost saving measure). The rep went as far as telling the shop owner he was done talking to me but he would talk to the shop guy that worked on gear hubs. The shop owner pointed at me and told the guy to keep talking.
Anyway, proved my point at our next meeting with my $0.50 repair. Sram rep won't talk to me anymore but if I need any parts they're at cost.
