|
Reported
I did call Tao Motors, and one person replied many times with questions and suggestions, but said he could do nothing. It was up the the seller to honor the warranty. He said they promised to call me that same day and work something out and also said they had called me before. Those were both lies. They still have not communicated with me. The warranty/claims button on their website takes one to a "Whoops, out bad!" page, which is worthless. I had to report them to BBB and Consumer Affairs, as well as proceed with a claim in Texas regarding the Texas Lemon Law. Meanwhile, the cycle is under the carport with zero miles on it, nearly worthless to me. What's even worse is that one one around here will work on it. I did order a new coil and a new CDI from the parts page at Killer Motor Sports, whose name is most appropriate, as they seem to be doing their best to kill interest and future sales of Yao products,
|