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Originally Posted by zzzterry
I just talked to Doug in sales about canceling order he said they would have to charge me a penalty if I canceled now because it is ready to be crated and shipped
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I wonder what that really means. Do they have the quad and they're about to ship it to you, or is it about to be shipped to them? If they're using your money to order the quad (which happens), maybe there was a container problem that they can't get a clear answer on. I once got a rain check on a 12 ton press that took a year to fill; the reason was that the container slid off of the ship into the Pacific! Apparently it happens more than you might realize.
If you can put stop payment on the credit card, you won't likely pay a penalty, because they will be unable to charge you. Is there any way you can see the quad that they claim to have ready for shipment?