It looks, Phil, as if you're another in an ever increasing lineup of American Lifan dealers and customers who are finding it impossible to carry on normal business relations with the AL Dallas office. And to top all that off, as of this morning the American Lifan website at
http://www.americanlifan.com/ is also down.
Not only is American Lifan failing to respond to phone calls (which is understandable since they have nothing in the warehouse to ship in the way of parts or product), but the skeleton crew that's still there appears to be basically clueless when it comes to dealing with the crisis that AL and the entire China bike industry is going through.
For what it may be worth the following link is to one of the most detailed discussion threads I've yet seen in respect to the state of affairs that the China bike industry world wide finds itself in:
http://www.mychinamoto.com/forums/showthread.php?t=380
Hope everything works out for you Phil, but at that same time I don't think you'd be smart to place much confidance in American Lifan or any other China bike line right at the moment.