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Last November I purchased two two bikes from them and with the exception of one scuff on the frame they both came intact. I got my wife a Vader and I got myself a moped just for something small for me to ride with her. I think most people's complaints are with R+L and their handling of the bikes during delivery. I've never had to deal with the powersportsmax warranty but from what others have posted they seem to be OK. I'm looking at a few other bikes on there and I definitely would order from them again. With the exception of CSC and venom motorsports they seem to be one of the better places to order.
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