Quote:
Originally Posted by franque
With Orion (which I consider an inferior, if more cost-effective in my metrics), the owner is also present, but super defensive and he has an inferiority complex. I haven't seen the same sort of after-sales support, he seems more likely to blame the rider than to bend over backwards to help them, like I've seen GPX do time and time again.
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I Couldn't agree more with this. I own a 2020 RXB250L. The first bike I bought from them (Z20 Max), the transaction went smoothly. Had shipping damage issues with the RXB. Seems as soon as there's an issue, they become the worst customer support on the planet. Slow to respond, poor communication skills, etc.
I paid for full setup service on both bikes minus upgraded carbs.