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I would call UPS, and ask what is needed to be done to fill out a claim to be issued a refund. I want to say that TXpowersports would refund you,and UPS would refund them. You can also advise the credit card company, I'm sure they will be helpfull. In the past when I have had issues the credit card companies are pretty good on getting these types of situations taken care of.
Douglass
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