Quote:
Originally Posted by Blainethebikeguy
So I put a $200 deposit on a bashan from them and was going pay it off right away but after the reviews and lack of communication 'on there part by never answering the phone or emails' to figure out how to pay. I said scew it and bought a bike from someone else. So now my problem is I can't get a hold of anyone there to get my $200 return
|
That place has its issues for sure. I ordered a couple of bikes from them, charged to my card 100%. They showed shipped and then no tracking for weeks. After a couple unanswered emails I told them I was going to cancel the order. Then I finally got a response saying they could not ship the bikes to California and that they were having trouble reversing the charges. They said they tried for about a week to credit me back, but no joy and said I may as well just dispute it with my credit card company, which I did. I had another address to send the bikes to in AZ, but they seemed incapable of doing it. It was the weirdest thing, almost like they really don't want to sell bikes. You can imagine how your customer service will be if you buy from them so best to avoid. In your case, just send your credit card company any unanswered emails to them and it will help them knock the charges off.