Is the shock at the softest setting? On the softest setting, he might compress it enough to get his feet on the ground. Alternatively, you could also buy a cheap eBay shock that is shorter and lower the triples on the forks a little.
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Weldangrind
"I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer
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