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It's not uncommon for ANY of the major internet mega-warehouse to have crap service. Azhule's experience was about the worst I've seen but none have been any good. Even Superior Power Sports took a long time to get me the paperwork and hosed me on a warranty item. You just have to have the mindset that it's why you're getting the bike so cheap. The old expectation was just to get it in your hands for cheap, basically unscathed, and then you're on your own.
This is what sets a small handful of dealers apart like APSCUSA and especially, CSC. This "customer service" thing is a whole new experience for China Riders. Hopefully you won't have any trouble with TX Powersports.
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life."
2007 Suzuki DRZ400S (SM convert)
2009 Q Link XP 200
1967 BSA B25 250cc Starfire
2022 Royal Enfield Interceptor 650
2023 Royal Enfield Scram 411
1948 Royal Enfield Model G 350
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